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What is Saber Feedback?

Incorporating a feedback button on your website is a strategic move to tackle critical bugs, improve user experience, and gain invaluable insights from your customers. This straightforward feature can be implemented on any page and includes the ability to capture screenshots. By utilizing a visual tool for feedback collection that works directly on your site, you can gather user input seamlessly, eliminating the need for tedious email correspondence or overwhelming ticketing systems. Users are empowered to share their thoughts easily through screenshots and written comments, all without having to leave their current page. You can also design specific feedback forms tailored to your requirements for collecting more precise information. Given that customers are often the first to notice bugs and usability challenges, it is crucial to enable them to provide immediate visual feedback whenever they encounter an issue. In addition, the system automatically collects technical details such as the user's operating system, browser type and version, and any JavaScript errors, which streamlines your troubleshooting process and saves you time. This proactive feedback mechanism not only enhances communication but also builds a stronger connection between you and your users, ultimately fostering a more engaging and responsive online environment. By prioritizing user feedback, you can continuously refine your website and address issues before they escalate.

What is Helpfull?

Helpfull is an innovative platform designed to offer immediate feedback from thousands of users, allowing you to create surveys to evaluate logos, brand names, and Amazon store images effectively. With a vast pool of US-based respondents ready to provide insights within minutes, you can tailor your survey to target specific demographics, ensuring you gather relevant feedback from your desired audience. This service guarantees prompt and reliable feedback to help you refine your ideas. By signing up for a free account, you can initiate your first survey and tap into a wealth of knowledge and opinions. Start utilizing Helpfull today and see why it has become the go-to resource for business owners, graphic designers, Amazon sellers, marketers, authors, and researchers aiming to enhance their decision-making process. The platform not only streamlines the feedback collection process but also empowers users to make informed choices based on real opinions.

Media

Media

Integrations Supported

Asana
Basecamp
Bitbucket
GitHub
GitLab
Jira
Mailchimp
Moodle
Redmine
Shopify
Slack
Trello
WordPress
Zapier
Zendesk

Integrations Supported

Asana
Basecamp
Bitbucket
GitHub
GitLab
Jira
Mailchimp
Moodle
Redmine
Shopify
Slack
Trello
WordPress
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Saber Feedback

Date Founded

2011

Company Location

Spain

Company Website

saberfeedback.com

Company Facts

Organization Name

Helpfull

Company Location

United States

Company Website

helpfull.com

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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