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What is Safe Systems Vendor Management?

We believe that every financial institution, regardless of its size, deserves access to superior technology that empowers them to effectively serve their communities. Our IT services are designed specifically for community banks and credit unions, emphasizing compliance to ensure they stay updated on the latest technological advancements, potential security risks, regulatory changes, and FFIEC guidelines. Feedback from our sentiment survey indicates that community banks and credit unions are primarily concerned about audits and examinations, cyber threats, strategies for business continuity, and disaster recovery preparedness. Discover how five financial institutions addressed the hurdles faced by their Information Security Officers by utilizing a Virtual ISO service (VISO). Our detailed white paper, "Discover How 5 Financial Institutions Are Overcoming Challenges Faced by the ISO," provides an in-depth exploration of these solutions. Don’t wait—take action now and #BeCyberSmart. In support of National Cybersecurity Awareness Month (NCSAM), we are excited to offer a range of valuable resources that aim to assist community banks and credit unions in bolstering their cybersecurity efforts, ensuring they are better equipped to face today's challenges. By prioritizing cybersecurity, these institutions can build trust and foster stronger relationships within their communities.

What is Illuma?

We provide efficient voice authentication and fraud prevention solutions specifically designed for contact centers serving credit unions and community banks, significantly improving performance in three essential areas. Our flagship product, Illuma, employs state-of-the-art signal processing, artificial intelligence, and machine learning capabilities. The voice authentication system functions unobtrusively in the background, swiftly and effectively verifying the identities of callers as they interact with contact center staff. By utilizing our advanced voice biometrics technology, we enable community financial institutions to combat fraud attempts and prevent unauthorized access to accounts with a technique that is challenging to mimic or deceive. Tailored expressly for community financial institutions, our solution is not only affordable and efficient but also secure, straightforward to implement, and user-friendly. Additionally, this pioneering system allows agents to reduce the time spent on the more tedious aspects of calls, enabling them to focus on assisting customers with their inquiries, issues, and transactions more swiftly. In the end, our solution significantly boosts both customer satisfaction and operational productivity for financial institutions, creating a win-win situation for all parties involved.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Safe Systems

Company Location

United States

Company Website

www.safesystems.com

Company Facts

Organization Name

Illuma

Date Founded

2016

Company Location

United States

Company Website

illuma.cx/

Categories and Features

Vendor Management

Not specified

Categories and Features

Fraud Detection

Not specified

Voice Biometrics

Not specified

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