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What is Safecall?

Since its establishment in 1999, Safecall has focused on delivering whistleblowing services that help organizations cultivate a secure and confidential reporting atmosphere. Our hotline and digital reporting platform allow employees to communicate their concerns directly to senior leadership, thereby promoting a culture where voicing issues is welcomed. Recognizing the critical role of an effective whistleblowing system, we assist companies and individuals in addressing workplace misconduct efficiently. Our external hotline provides a platform for individuals to report unethical, unsafe, or illegal activities occurring within their organizations on a global level. When challenges arise, it takes bravery for an individual to step forward and express their concerns, and we are committed to facilitating this essential process. Upon reaching out to Safecall, individuals can trust that their conversations will be handled discreetly, and they will be treated with dignity and seriousness. After identifying their organization, our call handlers provide a clear overview of the service's operational aspects, ensuring that callers feel informed and supported throughout their experience. This dedication to confidentiality and transparency is crucial in fostering a trusting environment where employees feel empowered to share their concerns without fear. Ultimately, our mission is to encourage accountability and ethical behavior within organizations, making the workplace safer for everyone involved.

What is Fixi?

Fixi allows individuals to easily report a range of issues, such as broken street lights, overflowing garbage bins, or uneven pavement, while ensuring that the appropriate personnel are assigned to resolve these matters. The process of submitting a report on the Fixi platform is user-friendly, and reporters receive real-time notifications regarding the actions being taken. Reports can be quickly routed to the designated handler, who can access the relevant tasks within Fixi and communicate directly with the reporter about any updates. As Fixi operates entirely on the cloud, users can remain informed at all times, and the entire setup can be finalized in just one day. The dashboard provides a clear visual representation of all reported issues, organized by type, location, team, and the handler assigned to each case. In addition, issues can be escalated to external contractors, and suppliers can be incorporated through intelligent links, thereby improving collaboration and efficiency in resolving community problems. This innovative approach not only simplifies the reporting process but also enhances communication among all stakeholders involved, creating a more responsive community. Overall, Fixi fosters a proactive environment for addressing local concerns effectively.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$160 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Safecall

Date Founded

1999

Company Location

United Kingdom

Company Website

www.safecall.co.uk/en/

Company Facts

Organization Name

Decos Global

Date Founded

1987

Company Location

Netherlands

Company Website

decos.com/en/government/public-space-reporting

Categories and Features

Whistleblowing

Access Controls / Permissions
Automated Routing
Compliance Management
Customizable Branding
Multi-Language Support
Real-Time Chat
Reporting / Analytics
Workflow / Process Automation

Categories and Features

Municipal

Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management

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