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What is SalesAPE.ai?

Develop an innovative AI sales representative that mirrors the success of your team's top sellers, adeptly nurturing, qualifying, and finalizing sales leads around the clock. These AI agents will take the initiative to engage with clients ahead of your rivals, guaranteeing that you maintain a competitive edge in the industry. You will benefit from a specialized platform that facilitates the creation of goal-oriented AI agents while enabling effortless performance tracking. The intuitive analytics dashboard offers critical insights into customer behaviors, equipping your team to enhance their sales strategies using up-to-the-minute data. This not only provides your sales staff with crucial knowledge to sharpen their abilities but also does so without the necessity for extensive programming expertise, simplifying their path to success. The system is regularly refreshed with new features and enhancements to keep it cutting-edge. Understanding that a successful sales process hinges on impactful personal connections, we tackle the issue of sales representatives often being swamped with tasks, which can result in overlooked chances with new prospects. By offering custom-trained AI specifically designed for experienced sales teams, this solution seamlessly integrates into your current HubSpot sales processes, ensuring that you seize every opportunity to engage with prospective clients. Moreover, this approach fosters a dynamic environment where sales agents can thrive and develop their skills further through continuous learning and adaptation.

What is Augment CXM?

Revolutionize your contact center operations with AI-powered business intelligence that uncovers crucial opportunities to enhance the efficiency of customer service and elevate the customer experience. Our Customer Experience Management (CXM) platform allows you to monitor both digital and voice interactions in real-time, equipping your team with actionable insights to improve the key performance indicators (KPIs) that are most impactful. Augment CXM meticulously analyzes conversations to uncover customer intentions, pertinent products, and the results of interactions, giving you an in-depth understanding of every element involved. Have you ever encountered a sudden surge of unexpected customer inquiries? Augment CXM proactively detects these spikes in conversations and alerts your team, enabling them to tackle the situation before it escalates into a larger issue. Furthermore, it helps you quickly identify whether specific agents are linked to recurring problems within your contact center, allowing you to deliver focused coaching that enhances their capacity to effectively resolve customer issues. This strategy not only boosts individual agent performance but also reinforces the overall effectiveness of your customer service team, ensuring a more seamless experience for your customers. With these insights, you can foster a culture of continuous improvement that keeps your team engaged and empowered.

Media

Media

Integrations Supported

Salesforce
Amazon Connect
Facebook Messenger
GPT-4
Genesys Cloud CX
HubSpot CRM
HubSpot Customer Platform
NICE Enlighten AI
OpenAI
Oracle Cloud Infrastructure
WhatsApp
Zapier
Zendesk

Integrations Supported

Salesforce
Amazon Connect
Facebook Messenger
GPT-4
Genesys Cloud CX
HubSpot CRM
HubSpot Customer Platform
NICE Enlighten AI
OpenAI
Oracle Cloud Infrastructure
WhatsApp
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SalesAPE.ai

Company Location

United States

Company Website

www.salesape.ai/

Company Facts

Organization Name

Augment CXM

Date Founded

2016

Company Location

United States

Company Website

www.augmentcxm.com

Categories and Features

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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