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Ratings and Reviews 2 Ratings
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What is SalesAi?
SalesAi is a cutting-edge platform that leverages artificial intelligence to simplify and optimize your sales process. It encompasses every phase of the sales journey, from lead qualification to appointment scheduling and deal closure, using advanced AI technology to enhance both productivity and outcome. This solution is specifically designed to help businesses refine their sales strategies, allowing teams to focus more on building relationships and increasing revenue. By integrating advanced AI algorithms into your sales operations, SalesAi automates crucial tasks such as lead qualification, client follow-ups, and customer engagement, ensuring that no potential opportunity goes unnoticed. The platform utilizes data-driven insights to effectively assess leads, customize communications, and provide your sales team with actionable recommendations. Consequently, SalesAi revolutionizes your sales process, making it not only faster but also more precise, which leads to quicker deal closures. It caters to a wide range of businesses, from emerging startups to established enterprises, offering adaptability across various sales settings and making it an indispensable tool for achieving sales excellence. Additionally, its intuitive interface empowers teams to effortlessly navigate and fully leverage its features, maximizing their overall impact on sales performance. Ultimately, SalesAi not only streamlines operations but also fosters a more strategic approach to sales.
What is NICE CXone Mpower?
NICE CXone Mpower is an advanced customer service automation solution powered by artificial intelligence, designed to unify workflows, agents, and knowledge into a streamlined and scalable framework. This platform enables organizations to develop and oversee integrated end-to-end workflows, fostering enhanced collaboration between customer support personnel and back-office functions. By employing AI-driven virtual agents and copilots, it significantly improves efficiency by analyzing historical interaction data, leading to more intelligent automation and better agent performance. The consolidation of data, AI models, and knowledge within a single cohesive system allows CXone Mpower to provide secure, intelligent, and tailored customer interactions that promote operational excellence, ultimately transforming the customer service landscape. Furthermore, its adaptability ensures that businesses can evolve with changing demands while maintaining high levels of service quality.
Integrations Supported
AmplifAI
CallFinder
Cognigy.AI
Dialogflow
ExecVision
Firefly
IBM watsonx Assistant
Mindful
NetSuite CRM
Oracle Cloud CX
Integrations Supported
AmplifAI
CallFinder
Cognigy.AI
Dialogflow
ExecVision
Firefly
IBM watsonx Assistant
Mindful
NetSuite CRM
Oracle Cloud CX
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SalesAi
Company Location
United States
Company Website
www.salesai.com
Company Facts
Organization Name
NICE
Date Founded
1986
Company Location
United States
Company Website
www.nice.com
Categories and Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Categories and Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
Workforce Optimization (WFO)
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning