Ratings and Reviews 4 Ratings
Ratings and Reviews 555 Ratings
What is SalesNOW?
What is Act!?
Integrations Supported
Integrations Supported
API Availability
API Availability
Pricing Information
Pricing Information
Act! Advantage Professional $45/mo/user billed annually
Act! Advantage Ultimate $60/mo/user billed annually
Act! Premium Desktop (On-Premises) $37.50/mo/user billed annually
Supported Platforms
Supported Platforms
Customer Service / Support
Customer Service / Support
Training Options
Training Options
Company Facts
Organization Name
Interchange Solutions
Date Founded
1991
Company Location
Canada
Company Website
getstarted.salesnow.com
Company Facts
Organization Name
Act!
Date Founded
1987
Company Location
United States
Company Website
www.act.com
Categories and Features
CRM
SalesNOW CRM offers a comprehensive solution designed to enhance your sales and customer management processes. Effortlessly monitor contacts, leads, deals, and overall performance while maintaining connectivity through both mobile and web platforms. What sets SalesNOW apart from other CRM options is our unwavering dedication to the success of your CRM integration. With research indicating that 50% of CRM systems are discarded within just two years, SalesNOW distinguishes itself by delivering outstanding support. Our Business Analysts collaborate with you to customize the platform according to your unique business requirements. Meanwhile, our dedicated Account Managers provide training to your team, ensuring they can leverage every feature to its fullest potential. The outcome? A CRM that adapts to your needs rather than the reverse. Empower your workforce, enhance productivity, and secure long-term success with SalesNOW CRM—the platform designed with your achievements in mind.
Insurance CRM
Enhance your client management and expand your business portfolio with SalesNOW CRM, specifically tailored for the insurance sector. Effortlessly monitor policies, handle renewals, and cultivate client relationships. With both mobile and web accessibility, you can maintain connections with clients and prospects from any location. What sets SalesNOW apart is our outstanding support. Our Business Analysts will personalize the platform to align with your insurance processes, while our Account Managers provide comprehensive training to ensure your team fully utilizes every feature—from lead management to renewal and claims tracking. Increase productivity, boost client loyalty, and foster business growth with SalesNOW CRM—the reliable ally for insurance professionals.
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Lead Management
Easily manage, monitor, and develop leads with SalesNOW CRM. Tailored for organizations prioritizing lead management, SalesNOW simplifies the complete journey—from recognizing potential clients to finalizing sales. Benefit from instant insights, prioritize your leads effectively, and make certain that every opportunity is seized. What sets SalesNOW apart? With half of CRM setups being discontinued within two years, our committed Business Analysts personalize the platform to fit your specific requirements, while Account Managers provide training to empower your team in transforming leads into loyal customers. Transform potential clients into enduring partnerships with SalesNOW CRM—the intelligent solution for effective lead management.
Marketing
Marketing experts require a CRM that not only enhances campaigns but also simplifies the management of leads. SalesNOW CRM allows you to effortlessly capture, nurture, and convert leads. With features to manage contacts, monitor campaigns, and evaluate outcomes, you can make informed, data-driven decisions all from a single platform, available on both mobile and web. What distinguishes SalesNOW from the competition? While half of CRM solutions fail within a two-year span, our unwavering support is focused on your triumph. Our Business Analysts assist you in tailoring the CRM to align with your marketing processes, while Account Managers provide training to ensure your team utilizes it to its fullest potential. Elevate your marketing strategy by increasing engagement, simplifying campaigns, and monitoring ROI with a CRM that delivers lasting results. Opt for SalesNOW for outcomes that endure.
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Sales
Sales teams require a CRM that matches their level of dedication and effort. SalesNOW CRM streamlines the management of contacts, monitoring of leads, and finalization of deals, enabling you to maintain organization and concentrate on achieving your goals. With accessibility on both mobile and web platforms, your team can work efficiently and effectively from anywhere. What sets SalesNOW apart from other solutions is its focus on driving results. While half of CRM implementations face challenges, our Business Analysts customize the platform to fit your unique sales methodology, and our dedicated Account Managers provide comprehensive training to ensure your team maximizes the use of every functionality. Enhance your deal closure rates, monitor your performance, and increase your revenue with SalesNOW CRM—the definitive solution for achieving sales excellence.
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Sales Force Automation
Enhance your sales workflows with SalesNOW CRM, the premier solution for automating your sales processes. Easily manage your contacts, leads, deals, and activities, while streamlining repetitive tasks to allow your team to focus on what truly counts—closing sales. With mobile and web accessibility, SalesNOW empowers your team to stay productive no matter where they are. What sets SalesNOW apart from other platforms is our commitment to your success through exceptional support. Our Business Analysts tailor the system to fit your specific sales process, and dedicated Account Managers offer thorough training to ensure your team can leverage every feature effectively. Transform your sales operations, boost productivity, and achieve remarkable results with SalesNOW CRM—the automation tool designed specifically for sales excellence.
Sales Tracking
Take charge of your sales process with SalesNOW CRM, an ideal solution for monitoring deals, evaluating performance, and tracking progress. Achieve real-time insights into each phase of the sales journey, pinpoint high-potential opportunities, and leverage data to drive revenue growth. With access available on both mobile and web platforms, your team remains connected and up-to-date from anywhere. What distinguishes SalesNOW from the rest? While half of CRM systems fall short, our dedicated Business Analysts customize the platform to meet your specific sales tracking requirements, and our Account Managers provide comprehensive training to help your team maximize its potential. Enhance your sales strategy with SalesNOW CRM—your trusted ally in achieving success.
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Categories and Features
Automotive CRM
Automotive dealerships and service centers rely heavily on maintaining a loyal customer base and prompt communication. Act! centralizes customer contact information and interaction logs, enabling your team to engage at optimal times, whether it's for service notifications or trade-in promotions. Streamline your marketing efforts by automating email campaigns that remind customers about maintenance and showcase special offers. Monitor sales prospects visually with an intuitive pipeline and easily gather new leads through web forms. Each subscription comes with complimentary onboarding and the support of a dedicated Account Manager.
Business Management
Act! provides a comprehensive solution for small businesses to handle all aspects of customer management in a single platform. This includes managing contacts, tracking sales leads, launching marketing initiatives, scheduling appointments, generating quotes, and processing payments. By utilizing this unified system, your team can access shared customer data and establish clear action plans without the need for multiple tools. The platform features intuitive dashboards and reports that offer a quick overview of your sales pipeline and overall activity. Additionally, Act! seamlessly integrates with popular applications like Outlook, RingCentral, and Zapier, enhancing your existing workflow. For more than 39 years, Act! has been instrumental in fostering growth for small businesses.
Construction CRM
Construction and trading companies secure projects by leveraging connections, submitting bids, and maintaining follow-ups. Act! consolidates contacts, project leads, and proposals into a single platform, ensuring that nothing falls through the cracks from the initial site assessment to the finalized agreement. Monitor bids via an intuitive visual pipeline, create interactive quotes that clients can approve and pay for online, and establish reminders for follow-ups and recurring projects. Web forms facilitate the direct entry of new inquiries into Act!, while the Act! Companion mobile application ensures that essential information is readily available on-site. Each subscription comes with complimentary onboarding and access to a dedicated Account Manager.
Contact Management
Act! began its journey with contact management, and it remains central to our operations. The platform consolidates all interactions—calls, emails, meetings, notes, and historical data—into a single, shared record, providing your team with a comprehensive view of each contact. You can effortlessly categorize contacts using dynamic groups that refresh in real-time, create reminders to ensure timely follow-ups, and integrate your emails directly from Outlook using the Act! Sidebar. Plus, with the Act! Companion mobile app, you can access all this information while on the move. Trusted by over 800,000 users globally.
CRM
Act! is a customer relationship management tool designed specifically for small to medium-sized enterprises that thrive on personal connections. This platform seamlessly integrates sales, marketing, and customer management, allowing all your contacts, transactions, follow-ups, and email marketing efforts to be managed in one centralized location. Each Act! Advantage subscription comes equipped with features like email marketing, customizable web forms, online scheduling, and interactive quotations and payment options. Additionally, users benefit from complimentary personalized onboarding and access to a dedicated Account Manager. With over 800,000 users globally and a legacy spanning more than 39 years, Act! has earned recognition as a finalist for the 2026 CRMmys in the category of Best CRM for Small Business. Choose between a cloud-based solution or the option to run Act! locally with Act! Premium Desktop.
Email Marketing
Act! offers integrated email marketing as part of each Act! Advantage plan, seamlessly linking it to your CRM. You can create campaigns using ready-made templates, customize them with your contact information, and establish automated drip campaigns for consistent follow-ups. Since email functionality is embedded within your CRM, each open and click is directly associated with the corresponding contact record and sales pipeline, providing sales teams with clear insights into engagement levels. The pricing structure is based on users rather than the number of contacts, meaning that expanding your list won’t increase your costs. The Act! Advantage Ultimate plan allows for up to 50,000 email sends each month.
Financial CRM
Financial advisors and their firms rely heavily on trust and enduring relationships to thrive. Act! consolidates all of your client interactions, including contact histories, notes, and meetings, into a single accessible platform, ensuring you are always ready for your discussions. You can categorize clients using dynamic groups, set up automated reminders for reviews and check-ins, and launch customized email campaigns, all from one location. Act! adheres to SOC 2 compliance standards, offering flexibility to operate in the cloud or on-premises with Act! Premium Desktop, giving you complete oversight of your data. Additionally, the service includes complimentary onboarding and a dedicated Account Manager to assist you.
Healthcare CRM
Effective health and wellness strategies depend on fostering robust, personal connections with clients. Act! consolidates client information, including contact details, scheduled appointments, follow-up notes, and interaction records, all in one convenient platform. The online appointment booking feature enables clients to schedule their sessions easily, while automated reminders ensure that follow-ups are timely. Additionally, email marketing campaigns help keep your community updated. Act! adheres to SOC 2 compliance standards and is available both in the cloud and on-premises through Act! Premium Desktop. With complimentary onboarding and a dedicated Account Manager, you’ll receive support tailored to align Act! with the specific needs of your practice.
Hotel CRM
The success of hotels, inns, and hospitality establishments depends heavily on returning guests and exceptional service. Act! centralizes guest and group information, including preferences and past interactions, allowing your staff to tailor each visit and subsequent communication. You can launch email marketing campaigns for seasonal promotions, organize and oversee events, and collect insights through surveys. With automated reminders, you can effortlessly maintain communication with guests before and after their stay, transforming first-time visitors into repeat patrons.
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Insurance CRM
Insurance firms expand by focusing on renewals, cross-selling opportunities, and nurturing enduring client connections. Act! consolidates all policyholders' contact information and histories in a single location, offering automated reminders for renewals and follow-ups. Organize clients into dynamic groups, create tailored email campaigns, and monitor new business through an intuitive visual pipeline. Act! upholds SOC 2 compliance standards and can be operated in the cloud or on-premises via Act! Premium Desktop. Complimentary onboarding and a personal Account Manager are provided as part of the service.
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Landing Page
Act! provides an intuitive platform for creating landing pages designed to gather leads and seamlessly integrate them into your CRM system. By combining these landing pages with Act! web forms, you can efficiently collect contact information and set off automated follow-up actions, such as task assignments, opportunity tracking, or email drip campaigns. There's no need for any coding skills, and each entry is directly linked to a contact record, allowing you to track which pages successfully convert visitors into clients. Landing pages are just one feature of Act! Marketing, which also includes tools for email campaigns, surveys, and event management, all conveniently contained within your CRM.
Lead Capture
Act! streamlines the process of lead management by directly funneling leads from your website into your CRM system. Every Act! Advantage subscription comes with Act! Web Lead Forms, which can easily be integrated into your site or distributed as a link without the need for any coding skills. Each lead submission has the capability to either create or update a contact, set a follow-up task, initiate an opportunity, or kick off an email drip campaign. Additionally, by utilizing landing pages, surveys, website chat features, and event registration, you can further enhance your lead capture efforts, all integrated within a single platform.
Lead Management
Act! empowers small enterprises to oversee their leads from initial interaction to final transaction. Fresh leads generated from web forms, landing pages, and events are seamlessly integrated into Act!, allowing you to categorize them, designate follow-up actions, and monitor their advancement using a visual pipeline. Automated drip campaigns ensure that leads remain engaged, while the lead scoring feature in Act! Advantage Ultimate highlights the most active prospects. With sales and marketing utilizing a unified database, no lead is overlooked as it transitions between departments.
Legal CRM
Law firms expand their business by leveraging referrals, maintaining a strong reputation, and providing attentive client service. Act! helps to streamline client management by consolidating clients, prospects, and referral contacts into a single platform, complete with comprehensive contact history and automated reminders for follow-ups. Gather new inquiries seamlessly using web forms, monitor potential cases through an intuitive visual pipeline, and nurture relationships with previous clients using targeted email campaigns. You can operate Act! either in the cloud or locally with Act! Premium Desktop, ensuring complete oversight of sensitive information.
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Marketing Automation
Act! offers an integrated solution that merges customer relationship management (CRM) with marketing automation, specifically tailored for small enterprises. You can effortlessly set up automated drip campaigns to cultivate leads, while utilizing web forms and landing pages to acquire new contacts. With Act! Advantage Ultimate, features such as lead scoring and tracking of website interactions allow you to identify which prospects are most interested and prepared to make a purchase. Each engagement is linked back to the individual contact profile, ensuring that both marketing and sales teams operate using the same information. To facilitate a smooth start, free onboarding services and a dedicated Account Manager are provided to help you launch your initial campaigns quickly.
Online Form Builders
Every Act! Advantage plan comes with access to Act! Web Lead Forms. You can easily create forms for various purposes such as contact inquiries, quotes, event sign-ups, and more, all without the need for coding. Once you’ve built your forms, simply embed them on your website or share them online. In contrast to independent form builders, every submission is directly integrated into your CRM. These forms can add new contacts, update existing ones, set follow-up tasks, create sales opportunities, initiate drip marketing campaigns, and even facilitate payment collection. For those on Professional and Ultimate plans, advanced Web Lead Forms are also offered.
Real Estate CRM
In the real estate world, success relies heavily on connections, recommendations, and the right timing. Act! provides agents and brokerages with a comprehensive solution to manage every buyer, seller, and referral partner efficiently. It centralizes all contact information and maintains a complete history of interactions, along with automated reminders for follow-ups. Users can monitor listings and transactions using a visual pipeline, remain memorable through email drip campaigns, and gather new leads via web forms and landing pages. The Act! Companion mobile application ensures that contact information is readily accessible between showings. Each plan includes complimentary onboarding and a dedicated Account Manager for personalized support.
Real Estate Lead Generation
Act! empowers real estate agents to effectively attract and transform leads into clients. Create customized landing pages and web forms specifically for property listings, open houses, and home appraisals, seamlessly integrating all submissions into your CRM. Every incoming lead can initiate an automatic follow-up task or an email drip campaign, ensuring that no potential client is overlooked. Monitor leads using an intuitive visual pipeline, and utilize the Act! Companion mobile application to maintain engagement while on the go, even between property viewings.
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Sales Tracking
Act! provides small sales teams with a comprehensive overview of all their deals. With a visual pipeline, users can monitor opportunities, identify the status of each deal, and catch any that may be stagnating before they fall through the cracks. The platform records all activities, including calls, emails, and meetings, while reminders ensure that follow-ups are timely. Managers can easily assess pipeline value and team performance through intuitive dashboards and reports, enabling accurate forecasting. Additionally, interactive quotes and payment options facilitate quicker deal closures.
Social CRM
Act! empowers you to transform social interactions into genuine customer connections. You can gather leads generated from social media campaigns using landing pages and web forms, and effortlessly integrate new contacts from platforms like Facebook lead ads into Act! through Zapier. Each contact's journey is consolidated in a single record, allowing you to tailor your follow-ups with the perfect message at the optimal moment. Combine your social efforts with email marketing, surveys, and events to maintain engagement well beyond the social media feed.