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What is Salesboom CRM?
The landscape of how travel agents and hospitality representatives manage hotel and travel reservations has evolved significantly with the emergence of CRM systems in the hospitality sector. Hotel operators have recognized and embraced the advantages that CRM software offers, leading to widespread adoption of on-demand Customer Relationship Management solutions within the industry. By utilizing CRM software, hoteliers can effectively lower distribution expenses, preserve their brand's reputation, and function without relying on industry discounting practices. Today's internet users are well-informed and discerning, favoring efficient and uninterrupted online experiences, which has led them to enthusiastically embrace e-billing and self-service options provided by hoteliers. Additionally, Salesboom's CRM software specifically designed for the hospitality industry enhances efficiency by integrating and synchronizing performance across various platforms, including call centers, billing systems, and sales channels, thereby streamlining operations. This holistic approach not only improves customer satisfaction but also supports hoteliers in maximizing their revenue potential.
What is Cendyn CRM?
Cendyn represents a revolutionary CRM and CDP solution designed to help hoteliers forge deeper connections with their guests while enhancing revenue generation. By offering total management over guest databases, it allows for highly personalized interactions that can significantly elevate guest satisfaction and drive more direct bookings. Not only does Cendyn provide robust marketing automation capabilities across various channels, but it also streamlines the guest journey and sales processes. With its cloud-based infrastructure, hoteliers can effectively leverage data to create tailored experiences that resonate with their clientele, ultimately fostering loyalty and repeat business. In a competitive market, utilizing Cendyn can transform how hotels engage with their guests and maximize profitability.
Media
No images available
Integrations Supported
Constant Contact
Docusign
Dropbox
Facebook
Google Ads
Google Voice
Microsoft Word
Opera
QuickBooks Enterprise
QuickBooks Online
Integrations Supported
Constant Contact
Docusign
Dropbox
Facebook
Google Ads
Google Voice
Microsoft Word
Opera
QuickBooks Enterprise
QuickBooks Online
API Availability
Has API
API Availability
Has API
Pricing Information
$14 per user per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SalesBoom
Date Founded
2003
Company Location
Canada
Company Website
www.salesboom.com
Company Facts
Organization Name
Cendyn
Date Founded
1996
Company Location
United States
Company Website
www.cendyn.com/cendyn-crm/
Categories and Features
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
