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What is Salesboom CRM?

The landscape of how travel agents and hospitality representatives manage hotel and travel reservations has evolved significantly with the emergence of CRM systems in the hospitality sector. Hotel operators have recognized and embraced the advantages that CRM software offers, leading to widespread adoption of on-demand Customer Relationship Management solutions within the industry. By utilizing CRM software, hoteliers can effectively lower distribution expenses, preserve their brand's reputation, and function without relying on industry discounting practices. Today's internet users are well-informed and discerning, favoring efficient and uninterrupted online experiences, which has led them to enthusiastically embrace e-billing and self-service options provided by hoteliers. Additionally, Salesboom's CRM software specifically designed for the hospitality industry enhances efficiency by integrating and synchronizing performance across various platforms, including call centers, billing systems, and sales channels, thereby streamlining operations. This holistic approach not only improves customer satisfaction but also supports hoteliers in maximizing their revenue potential.

What is Experience Hotel?

A growing number of emails are being read on smartphones, while many reservations are finalized on desktop computers, leading to difficulties in accurately assessing the revenue from your email marketing strategies. Fortunately, our state-of-the-art tracking system enables precise monitoring of all bookings generated by your email campaigns, capturing them whether they happen instantly or after a few days and accounting for various devices like tablets or computers. Alarmingly, research indicates that approximately 30% to 40% of travelers fail to report their concerns to your front desk, which can result in a lack of satisfaction and potentially negative online reviews. To combat this issue, we provide a robust database that centralizes individual guest information, making sure that all pertinent details are organized in one location. Furthermore, we implement unique identifiers such as email addresses, phone numbers, and passport numbers to effectively reduce duplicate records. This method not only enhances your insight into guest experiences but also significantly bolsters your capacity to address their needs promptly and efficiently. By streamlining the process of managing guest data, you can foster better relationships with your patrons and improve overall satisfaction rates.

Media

Media

Integrations Supported

Constant Contact
Docusign
Dropbox
Epicor Kinetic
GA Connector
Google Calendar
Google Contacts
Google Docs
Google Drive
Google Voice
Microsoft Excel
QuickBooks Online
QuickBooks Online Advanced
SYSPRO ERP
Sage 50
Sage Intacct
Sage X3
X (Twitter)
Xero

Integrations Supported

Constant Contact
Docusign
Dropbox
Epicor Kinetic
GA Connector
Google Calendar
Google Contacts
Google Docs
Google Drive
Google Voice
Microsoft Excel
QuickBooks Online
QuickBooks Online Advanced
SYSPRO ERP
Sage 50
Sage Intacct
Sage X3
X (Twitter)
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

$14 per user per month
Free Trial Offered?
Free Version

Pricing Information

€2.5 per room per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SalesBoom

Date Founded

2003

Company Location

Canada

Company Website

www.salesboom.com

Company Facts

Organization Name

Experience Hotel

Date Founded

2013

Company Location

United States

Company Website

www.experience-hotel.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

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