Ratings and Reviews 7 Ratings

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  •  monday sales CRM Reviews & Ratings
    1,500 Ratings
    Company Website
  • Shape Software Reviews & Ratings
    129 Ratings
    Company Website
  • Pipedrive Reviews & Ratings
    8,428 Ratings
    Company Website
  • Pipeliner CRM Reviews & Ratings
    734 Ratings
    Company Website
  • Repfabric Reviews & Ratings
    52 Ratings
    Company Website
  • HubSpot CRM Reviews & Ratings
    23,936 Ratings
    Company Website
  • C2CRM Reviews & Ratings
    71 Ratings
    Company Website
  • WinMan ERP Reviews & Ratings
    26 Ratings
    Company Website
  • CallShaper Reviews & Ratings
    25 Ratings
    Company Website
  • Act! Reviews & Ratings
    40 Ratings
    Company Website

What is Salesflare?

Businesses engaged in B2B sales can benefit from utilizing an effective yet straightforward CRM solution. This tool streamlines customer relationship management by leveraging existing data to enhance customer interactions and boost sales performance. Designed to be user-friendly and visually appealing, it serves as a sales instrument that prioritizes user satisfaction while incorporating cutting-edge technology tailored for people. Ultimately, this CRM empowers small businesses to foster deeper connections with their clients and achieve greater success.

What is NovelVox Agent Accelerator?

NovelVox’s Agent Accelerator provides agents with a detailed view of customer information, which empowers them to offer a tailored and effective service experience. This cutting-edge tool greatly reduces Average Handling Time (AHT) and waiting periods, improves First Call Resolution (FCR), and enhances customer satisfaction ratings. The all-in-one desktop interface allows agents to manage multiple applications seamlessly, promoting smooth interactions with clients. By showcasing vital caller details such as name, address, contact details, previous communications, and ticket updates, agents can connect more personally with customers, eliminating the need for clients to repeat their inquiries. With quick access to all pertinent information, agents can tackle issues more efficiently and work together with team members for immediate assistance during calls. This collaborative approach not only streamlines the resolution process but also enriches the experience for both agents and customers, fostering stronger relationships and loyalty. In this way, the Agent Accelerator stands out as an essential tool for enhancing customer service effectiveness.

Media

Media

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Salesforce
Zendesk
Campaign Monitor
Desktop.com
Easyflow
Emailable
ExactVisitor
Exopen
Fireflies.ai
Helpwise
Hyperise
Leadberry
LeadsBridge
Mailshake
Vectera
Zapier
eGain Chat

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Salesforce
Zendesk
Campaign Monitor
Desktop.com
Easyflow
Emailable
ExactVisitor
Exopen
Fireflies.ai
Helpwise
Hyperise
Leadberry
LeadsBridge
Mailshake
Vectera
Zapier
eGain Chat

API Availability

Has API

API Availability

Has API

Pricing Information

$30/month/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesflare

Date Founded

2014

Company Location

Belgium

Company Website

salesflare.com

Company Facts

Organization Name

NovelVox

Date Founded

2008

Company Location

United States

Company Website

www.novelvox.com/unified-agent-desktops/

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Sales Acceleration

CPQ
Campaign Management
Dialer
Email Sequencing
Email Templates
Email Tracking
List Building
Meeting Scheduler
Predictive Analytics
Reporting
Sales Gamification
Sales Intelligence
Sales Workflow Management

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Sales Forecasting

Competitor Analysis
Correlation Analysis
Dashboard
Dynamic Modeling
Exception Reporting
Graphical Data Presentation
Modeling & Simulation
Performance Metrics
Sales Trend Analysis
Statistical Analysis

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

Popular Alternatives

SalesNOW Reviews & Ratings

SalesNOW

Interchange Solutions

Popular Alternatives

HGS Agent X Reviews & Ratings

HGS Agent X

Hinduja Global Solutions
Mailpro Reviews & Ratings

Mailpro

Maxony