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What is Salesforce Agentforce 360 Platform?

Agentforce 360 Platform is Salesforce’s comprehensive AI-native ecosystem for building intelligent enterprises. Designed as a trusted, open, and unified foundation, it connects employees, customers, systems, and AI agents in one secure environment. Data 360 serves as the enterprise data backbone, harmonizing structured and unstructured data with rich metadata for context and governance. Customer 360 layers business applications across sales, service, marketing, commerce, and industry solutions to deliver consistent, data-driven experiences. Slack functions as the operational command center where collaboration, automation, and AI-powered actions happen in real time. Integration and automation are powered by MuleSoft, enabling seamless connectivity between legacy systems, APIs, and emerging technologies. Tableau analytics delivers transparent, real-time insights that empower better decision-making at every level. Built-in security, privacy, and compliance controls proactively safeguard agents, workflows, and sensitive enterprise data. DevOps capabilities accelerate secure app and agent deployment across teams and environments. Businesses can also create custom websites, portals, and applications directly connected to Salesforce data. The entire platform runs on Hyperforce infrastructure to ensure performance, scalability, and regulatory compliance worldwide. Agentforce 360 ultimately enables companies to transform ideas into scalable, AI-powered business outcomes with speed and confidence.

What is Appian?

Appian serves as a digital transformation platform that enables teams to develop powerful applications at a speed that is significantly faster, achieving results up to ten times quicker than traditional methods. By integrating the swift advantages of low-code development with exceptional process management, Appian assists organizations in expediting their digital transformation initiatives. The platform provides a low-code environment equipped with intuitive drag-and-drop features, visual development tools, a consistent user experience across multiple devices, straightforward integrations, instant deployment options, and various productivity-enhancing functionalities. This holistic strategy empowers businesses to respond rapidly to evolving market conditions and efficiently optimize their operational workflows. As a result, organizations can stay competitive and thrive in a fast-paced digital landscape.

Media

Media

Integrations Supported

Akoonu
Apideck
CoCounselor
Collate
ELMA365
Klient
NeverBounce
Provar
RenderDraw Journeys
Talkdesk

Integrations Supported

AWS GovCloud
Apryse PDF SDK
Booz Allen MDR
Dropbox
TCS HOBS
TCS MasterCraft DevPlus
TCS OmniStore
TCS Optumera
TCS TAP
iText

API Availability

API Availability

Pricing Information

$25.00/month/user
Free Trial Offered?

Pricing Information

$75.00/month/user
Trial Edition: Free
Application Edition: $90 per user per month
Enterprise Edition: $180 per user per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/platform/

Company Facts

Organization Name

Appian

Date Founded

1999

Company Location

United States

Company Website

www.appian.com

Categories and Features

App Makers

Not specified

Application Development

Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development

Application Lifecycle Management

Administrator Level Control
Defect Tracking
Iteration Planning
Project Management
Release Management
Requirements Review
Task Management
Test Case Tracking
User Level Management
Version Control

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Low-Code Development

Not specified

No-Code Development

Business Process Automation
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

Categories and Features

App Makers

Not specified

Application Development

Access Controls/Permissions
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Deployment Management
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control

Business Process Management

Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design

Cognitive Automation

Not specified

Hyperautomation

Not specified

Journey Orchestration

Not specified

Low-Code Development

Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Web / Mobile App Development
Workflow Management

Process Mining

Not specified

Process Orchestration

Not specified

Reinsurance

Not specified

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