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What is Salesforce Agentforce Automotive?

Agentforce Automotive is Salesforce’s AI-first CRM platform tailored to the unique needs of the automotive industry. Previously known as Automotive Cloud, it connects driver, vehicle, sales, and service data within a unified ecosystem. The platform delivers a comprehensive view of each driver’s lifecycle, from initial purchase through ongoing service and renewal. AI agents provide proactive alerts, intelligent recommendations, and actionable insights directly in the flow of work. Sales and service teams can quickly access context-rich data to resolve issues and strengthen customer relationships. Automotive Cloud simplifies the management of leases, warranties, claims, and dealership interactions. Personalized engagement tools enable immersive experiences that extend beyond the showroom. Integrated automation reduces administrative workload and boosts employee productivity. With Data 360, organizations can harmonize driver and vehicle profiles that evolve over time. MuleSoft connectors integrate critical automotive systems and legacy applications. Marketing Cloud and Commerce Cloud extend personalized campaigns and digital storefront experiences. Agentforce Automotive enables OEMs and dealers to deliver connected, data-driven experiences that drive loyalty, revenue growth, and operational excellence.

What is EpicVIN?

Since 2012, EpicVIN has been providing detailed vehicle-history reports to meet the demands of buyers, sellers, vehicle owners, dealerships, and various automotive businesses that are assessing used cars. As a recognized data provider for NMVTIS, EpicVIN enables users to enter a vehicle identification number (VIN) or a U.S. license plate to obtain a free overview of the vehicle, with the option to acquire in-depth reports that contain critical details such as title brands, odometer readings, accident history, damage reports, ownership records, auction data, theft warnings, recall information, and specifications. The platform also offers VIN decoding and sample reports for users to reference, along with a Chrome extension that simplifies the process of researching vehicle listings. Moreover, dealerships benefit from tailored inventory and lead-generation tools, while automotive partners can access an API to seamlessly incorporate prechecks into their offerings. It is essential to keep in mind that the information in the reports relies on source records and might not always provide a complete account of the vehicle’s history. This commitment to transparency and accuracy makes EpicVIN a crucial asset within the automotive sector, enhancing consumer trust and informed decision-making. By continually evolving its services, EpicVIN aims to further solidify its position as a leader in vehicle history reporting.

Media

Media

Integrations Supported

Collate
Salesforce

Integrations Supported

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$1 one-time
A three-day trial for unlimited reports costs $1 and allows up to five reports per day. Unless canceled, it renews at $49.99 per month, plus applicable sales tax. A package of 16 reports costs $86.34. An unlimited-report subscription costs $49.99 per month. Prices and availability may vary by region.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/automotive/cloud/

Company Facts

Organization Name

EpicVIN

Date Founded

2012

Company Location

United States

Company Website

epicvin.com

Categories and Features

Automotive CRM

Not specified

Categories and Features

Automotive Data

Not specified

VIN Decoders

Not specified

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