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What is Salesforce Agentforce Automotive?

Agentforce Automotive is Salesforce’s AI-first CRM platform tailored to the unique needs of the automotive industry. Previously known as Automotive Cloud, it connects driver, vehicle, sales, and service data within a unified ecosystem. The platform delivers a comprehensive view of each driver’s lifecycle, from initial purchase through ongoing service and renewal. AI agents provide proactive alerts, intelligent recommendations, and actionable insights directly in the flow of work. Sales and service teams can quickly access context-rich data to resolve issues and strengthen customer relationships. Automotive Cloud simplifies the management of leases, warranties, claims, and dealership interactions. Personalized engagement tools enable immersive experiences that extend beyond the showroom. Integrated automation reduces administrative workload and boosts employee productivity. With Data 360, organizations can harmonize driver and vehicle profiles that evolve over time. MuleSoft connectors integrate critical automotive systems and legacy applications. Marketing Cloud and Commerce Cloud extend personalized campaigns and digital storefront experiences. Agentforce Automotive enables OEMs and dealers to deliver connected, data-driven experiences that drive loyalty, revenue growth, and operational excellence.

What is RoutePe?

RoutePe is a groundbreaking Automotive Super App that consolidates the entire automotive ecosystem into a singular B2B2C platform. Utilizing cutting-edge GPS-driven predictive maintenance technology, RoutePe transforms any smartphone into an intelligent vehicle health monitor, eliminating the need for expensive IoT hardware, OBD devices, or telematics systems. By predicting component wear based on real vehicle usage, our platform significantly reduces the likelihood of breakdowns, optimizes operational uptime, and lowers maintenance costs. This adaptable platform serves a wide array of users, including personal and commercial vehicle owners, workshops, auto parts retailers, distributors, fleet operators, and OEMs. Vehicle owners gain control over their vehicles by receiving timely predictive maintenance alerts, tracking their service history, finding nearby workshops, and purchasing genuine spare parts. Workshops, in turn, can efficiently manage job cards, customer relationships, inventory, invoices, and maintenance logs while keeping direct lines of communication with vehicle owners. Furthermore, stockists and OEMs can interact with both workshops and customers in a seamless digital landscape, enhancing communication and service efficiency. Ultimately, RoutePe is poised to transform the automotive sector by fostering improved connectivity and operational efficiency, making the experience better for all stakeholders involved.

Media

Media

Integrations Supported

Collate
Salesforce

Integrations Supported

Collate
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/automotive/cloud/

Company Facts

Organization Name

RoutePe

Date Founded

2024

Company Location

India

Company Website

www.routepe.com

Categories and Features

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

Categories and Features

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

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