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What is Salesforce Agentforce Consumer Goods?
Consumer Goods Cloud is a purpose-built CRM solution tailored to the unique needs of consumer packaged goods companies. Built on Salesforce’s unified platform, it combines AI, analytics, and workflow automation to align planning and execution across the entire organization. The platform connects B2B retail operations and B2C consumer engagement into a single data-driven ecosystem. Sales teams can accelerate deal cycles with guided selling, opportunity tracking, and consolidated account insights. Customer business planning tools allow companies to manage baseline forecasts, volume targets, and trade investments within one structured framework. Trade promotion management provides a Gantt-style calendar view, scenario planning, and funds tracking to optimize promotional effectiveness. Field teams are equipped with mobile visit planning, task management, and retail execution capabilities to ensure flawless in-store performance. Offline functionality ensures productivity continues regardless of connectivity. Service teams can enhance satisfaction through automated omni-channel case routing and integrated service dashboards. Embedded AI agents deliver predictive insights and next-best-action recommendations across every function. Seamless integrations with data platforms and analytics tools provide deeper intelligence for smarter decisions. Consumer Goods Cloud enables brands to collaborate more effectively with channel partners, reduce inefficiencies, and drive sustainable, profitable growth.
What is Bizom?
Harness the power of Machine Learning algorithms employed by millions of retail outlets to elevate your salesforce with data-driven order recommendations and insights into current market trends. Enhance your return on investment in trade promotions by optimizing the effectiveness of retail merchandising and below-the-line marketing strategies through advanced image recognition technology that offers visibility at retail spaces. Build stronger relationships with retailers by providing tailored promotional offers that align with their specific requirements. With real-time data available in-store, you can effortlessly monitor competitor activities and consumer patterns, ensuring that you maintain a competitive edge in the market. Leverage Bizom's AI tools to effectively evaluate brand visibility across all retail engagements and interactions. One notable client faced challenges due to inconsistent discounts disseminating through their channel partners in an emerging market, and by enhancing transparency in benefit transfers, we were able to drive growth in that area. Improve direct communication and self-order capabilities with your retail partners to create a seamless experience. The Bizom Retailer App simplifies operations by reducing the need for manual order-taking and frequent market trips, enabling your sales team to adopt a more consultative approach that deepens client relationships. This ultimately results in improved service delivery and numerous opportunities for increased sales. Additionally, by utilizing these innovations, you can position your brand as a leader in adapting to the ever-evolving retail landscape.
Integrations Supported
Cleo Integration Cloud
Collate
Salesforce
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Salesforce
Date Founded
1999
Company Location
United States
Company Website
www.salesforce.com/consumer-goods/cloud/
Company Facts
Organization Name
Mobisy Technologies
Date Founded
2007
Company Location
India
Company Website
www.bizom.in
Categories and Features
CPG
Customer Management
Electronic Data Interchange
Financial Accounting
Forecast / Demand Planning
Inventory Management
Lot Tracking
Pricing Management
Shopper Marketing
Trade Promotion
Retail Execution
AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management
Categories and Features
Retail Execution
AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management
Sales Force Automation
Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management