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What is Salesforce Agentforce Education?

Agentforce Education is Salesforce’s AI-first education platform that brings together CRM functionality and next-generation student information system capabilities. Previously known as Education Cloud, it provides a unified foundation for managing the entire constituent journey. From recruitment and admissions to academic operations and alumni advancement, the platform connects every department with shared data and workflows. AI-powered agents deliver 24/7 support for prospective students, advisors, and fundraisers. Recruitment teams can automate personalized outreach and application support. Academic operations gain intelligent tools for course search, catalog management, and registration planning. Student success teams benefit from holistic advising summaries, predictive insights, and automated next steps. Advancement professionals can conduct philanthropic research and manage donor relationships more efficiently. Real-time analytics enable institutions to anticipate trends and respond proactively. The platform integrates seamlessly with Data 360, MuleSoft, Marketing Cloud, Slack, and Tableau for expanded functionality. Its flexible, configurable architecture supports diverse education models and lifelong learning initiatives. Agentforce Education enables institutions to create connected, data-driven experiences that improve engagement, retention, and institutional impact.

What is Acuity Insights?

Deepen your understanding of both students and educational initiatives. Identify, select, and guide learners on their journey to becoming exceptional professionals by employing integrated data to uncover insights and determine the most effective strategies for achieving your desired results. The candidate selection procedure is streamlined with a holistic view of applicants provided by tools such as Casper and Duet. Enhance the management of your educational program and track your learners with a premier suite of solutions called One45. Maintain long-term oversight of your learners and program to gain insights into which strategies are most effective in reaching your goals. Since its inception, Acuity Insights has been committed to thorough, client-focused research and data science. Our dedicated research team, made up of psychometricians and data scientists, collaborates with educational institutions to harness the power of data in tackling distinctive challenges and identifying opportunities for program enhancements, fostering ongoing improvement in educational outcomes. Through this partnership, we strive to cultivate more effective learning environments that are specifically designed to address the diverse needs of all learners, ultimately paving the way for their success.

Media

Media

Integrations Supported

Attendance Tracker Pro
Collate
Copilot
Docusign
Formstack
GetFeedback
GoFundMe Pro
Informatica MDM
Inspire Planner
PatronManager CRM
Salesforce
TargetX CRM
Wufoo
Zapier

Integrations Supported

API Availability

API Availability

Pricing Information

$36 per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/education/cloud/

Company Facts

Organization Name

Acuity Insights

Date Founded

2014

Company Location

Canada

Company Website

acuityinsights.com

Categories and Features

Academic Advising

Not specified

Admissions and Enrollment

Application Management
Candidate Management
Financial Aid Management

Alumni Management

Fundraising Management
Mailing List Management
Member Portal
Membership Management

Higher Education

Admissions Management
Alumni Management
Assessment Management
Curriculum Management
Student Information / Records
Student Portal

Categories and Features

Assessment

Not specified

Higher Education

Not specified

School Management

Curriculum Management
Higher Education
Online Calendar
Online Payments
Reporting/Analytics

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