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What is Salesforce Agentforce Education?

Agentforce Education is Salesforce’s AI-first education platform that brings together CRM functionality and next-generation student information system capabilities. Previously known as Education Cloud, it provides a unified foundation for managing the entire constituent journey. From recruitment and admissions to academic operations and alumni advancement, the platform connects every department with shared data and workflows. AI-powered agents deliver 24/7 support for prospective students, advisors, and fundraisers. Recruitment teams can automate personalized outreach and application support. Academic operations gain intelligent tools for course search, catalog management, and registration planning. Student success teams benefit from holistic advising summaries, predictive insights, and automated next steps. Advancement professionals can conduct philanthropic research and manage donor relationships more efficiently. Real-time analytics enable institutions to anticipate trends and respond proactively. The platform integrates seamlessly with Data 360, MuleSoft, Marketing Cloud, Slack, and Tableau for expanded functionality. Its flexible, configurable architecture supports diverse education models and lifelong learning initiatives. Agentforce Education enables institutions to create connected, data-driven experiences that improve engagement, retention, and institutional impact.

What is Agentforce 360 for Manufacturing?

Agentforce 360 for Manufacturing is Salesforce’s comprehensive AI CRM solution built specifically for the manufacturing industry. It unifies customer interactions, product information, asset data, and operational workflows into one connected platform. By integrating the entire value chain, it enables seamless collaboration between commercial, service, and operations teams. AI-powered agents assist employees with real-time insights and automated processes. Manufacturers can modernize commercial operations by aligning demand forecasts with opportunity management. The platform accelerates service case resolution and improves field service efficiency. Automated warranty claim processing reduces manual workloads and increases accuracy. Agentforce supports stronger distributor and channel partner engagement through shared visibility and performance tracking. Built-in analytics provide actionable insights to drive continuous improvement. The system scales across global operations while maintaining a unified customer view. Salesforce’s AI CRM infrastructure ensures high reliability and adaptability. Agentforce 360 empowers manufacturers to unlock new value, increase revenue, and deliver exceptional customer experiences.

Media

Media

Integrations Supported

Collate
Attendance Tracker Pro
Copilot
Docusign
Formstack
GetFeedback
GoFundMe Pro
Informatica MDM
Inspire Planner
PatronManager CRM
Salesforce
TargetX CRM
Wufoo
Zapier

Integrations Supported

Collate
RenderDraw TakeOff Automation
Salesforce Rebate Management

API Availability

API Availability

Pricing Information

$36 per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/education/cloud/

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/manufacturing/

Categories and Features

Academic Advising

Not specified

Admissions and Enrollment

Application Management
Candidate Management
Financial Aid Management

Alumni Management

Fundraising Management
Mailing List Management
Member Portal
Membership Management

Higher Education

Admissions Management
Alumni Management
Assessment Management
Curriculum Management
Student Information / Records
Student Portal

Categories and Features

CRM

Not specified

Manufacturing

Not specified

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