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What is Salesforce Agentforce Education?

Agentforce Education is Salesforce’s AI-first education platform that brings together CRM functionality and next-generation student information system capabilities. Previously known as Education Cloud, it provides a unified foundation for managing the entire constituent journey. From recruitment and admissions to academic operations and alumni advancement, the platform connects every department with shared data and workflows. AI-powered agents deliver 24/7 support for prospective students, advisors, and fundraisers. Recruitment teams can automate personalized outreach and application support. Academic operations gain intelligent tools for course search, catalog management, and registration planning. Student success teams benefit from holistic advising summaries, predictive insights, and automated next steps. Advancement professionals can conduct philanthropic research and manage donor relationships more efficiently. Real-time analytics enable institutions to anticipate trends and respond proactively. The platform integrates seamlessly with Data 360, MuleSoft, Marketing Cloud, Slack, and Tableau for expanded functionality. Its flexible, configurable architecture supports diverse education models and lifelong learning initiatives. Agentforce Education enables institutions to create connected, data-driven experiences that improve engagement, retention, and institutional impact.

What is Anthology Reach?

Transform your strategy for managing customer relationships with our all-encompassing solution that covers admissions, student success, retention, alumni engagement, fundraising, and more, allowing your institution to respond adeptly to the unique experiences and needs of each student throughout their academic journey. Simplify your outreach initiatives by leveraging a unified platform that combines robust communication, planning, and tracking capabilities in a single interface. The more profound your understanding of your constituents, the better equipped you will be to provide assistance; gather comprehensive institutional data on individuals to formulate strategic action plans and address their needs in a timely manner. Achieve greater success collectively when everyone has access to vital information, as dismantling data silos across your campus promotes a culture of collaboration and strategic advancement. By implementing our solution, you not only boost operational efficiency but also enable your staff to make data-driven decisions that have a meaningful impact on student outcomes. Additionally, fostering a connected environment encourages innovation and continuous improvement across all levels of your institution.

Media

Media

Integrations Supported

Attendance Tracker Pro
Collate
Copilot
Docusign
Formstack
GetFeedback
GoFundMe Pro
Informatica MDM
Inspire Planner
PatronManager CRM
Salesforce
TargetX CRM
Wufoo
Zapier

Integrations Supported

API Availability

API Availability

Pricing Information

$36 per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/education/cloud/

Company Facts

Organization Name

Anthology

Date Founded

2020

Company Location

United States

Company Website

www.anthology.com/solutions/enterprise-applications/reach

Categories and Features

Academic Advising

Not specified

Admissions and Enrollment

Application Management
Candidate Management
Financial Aid Management

Alumni Management

Fundraising Management
Mailing List Management
Member Portal
Membership Management

Higher Education

Admissions Management
Alumni Management
Assessment Management
Curriculum Management
Student Information / Records
Student Portal

Categories and Features

Higher Education

Not specified

School Management

Not specified

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