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What is Salesforce Agentforce Education?

Agentforce Education is Salesforce’s AI-first education platform that brings together CRM functionality and next-generation student information system capabilities. Previously known as Education Cloud, it provides a unified foundation for managing the entire constituent journey. From recruitment and admissions to academic operations and alumni advancement, the platform connects every department with shared data and workflows. AI-powered agents deliver 24/7 support for prospective students, advisors, and fundraisers. Recruitment teams can automate personalized outreach and application support. Academic operations gain intelligent tools for course search, catalog management, and registration planning. Student success teams benefit from holistic advising summaries, predictive insights, and automated next steps. Advancement professionals can conduct philanthropic research and manage donor relationships more efficiently. Real-time analytics enable institutions to anticipate trends and respond proactively. The platform integrates seamlessly with Data 360, MuleSoft, Marketing Cloud, Slack, and Tableau for expanded functionality. Its flexible, configurable architecture supports diverse education models and lifelong learning initiatives. Agentforce Education enables institutions to create connected, data-driven experiences that improve engagement, retention, and institutional impact.

What is Cadence?

Cadence stands out as the premier texting platform designed to cultivate swift and meaningful interactions within your campus community. It effortlessly aligns with your current systems, providing a perfect mix of ease of use and powerful features. With Cadence, faculty and staff can reach out to students and alumni through their chosen channel—text messaging. The platform offers efficient tools like campaigns, automated replies, customizable templates, and shared inboxes, helping your team improve productivity and streamline their efforts. Suitable for various organizations, Cadence is flexible and ensures significant results across diverse institutions and departments. It encourages extensive campus involvement, aids in connecting with potential students, enhances retention rates among current learners, and fortifies alumni relations for better engagement and increased contributions. Accessible from any device at any time, the platform allows staff to handle communications smoothly via a web browser or the Cadence mobile app, guaranteeing that they can always reach out to contacts and inspire action. This adaptability not only empowers institutions to refine their communication approaches but also positions them to effectively respond to the changing dynamics of student interaction. Ultimately, Cadence transforms the way educational communities engage, ensuring that no connection is overlooked.

Media

Media

Integrations Supported

Attendance Tracker Pro
Collate
Copilot
Docusign
Formstack
GetFeedback
GoFundMe Pro
Groove
Informatica MDM
Inspire Planner
PatronManager CRM
Salesforce
TargetX CRM
Wufoo
Zapier

Integrations Supported

IntelliBoard

API Availability

API Availability

Pricing Information

$36 per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/education/cloud/

Company Facts

Organization Name

Mongoose

Date Founded

2014

Company Location

United States

Company Website

www.mongooseresearch.com

Categories and Features

Academic Advising

Not specified

Admissions and Enrollment

Application Management
Candidate Management
Financial Aid Management

Alumni Management

Fundraising Management
Mailing List Management
Member Portal
Membership Management

Higher Education

Admissions Management
Alumni Management
Assessment Management
Curriculum Management
Student Information / Records
Student Portal

Categories and Features

Admissions and Enrollment

Application Management
Candidate Management
Colleges / Universities
Financial Aid Management
Recruiting Management

Alumni Management

Mailing List Management
Member Directory

Higher Education

Admissions Management
Alumni Management
Curriculum Management
Financial Aid Management
Fundraising Management
Housing Management

School Management

Higher Education
Reporting/Analytics

Student Engagement Platform

Communication Tools
Higher Education
Mobile App
Student Group Management

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