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What is Salesforce Agentforce Education?

Agentforce Education is Salesforce’s AI-first education platform that brings together CRM functionality and next-generation student information system capabilities. Previously known as Education Cloud, it provides a unified foundation for managing the entire constituent journey. From recruitment and admissions to academic operations and alumni advancement, the platform connects every department with shared data and workflows. AI-powered agents deliver 24/7 support for prospective students, advisors, and fundraisers. Recruitment teams can automate personalized outreach and application support. Academic operations gain intelligent tools for course search, catalog management, and registration planning. Student success teams benefit from holistic advising summaries, predictive insights, and automated next steps. Advancement professionals can conduct philanthropic research and manage donor relationships more efficiently. Real-time analytics enable institutions to anticipate trends and respond proactively. The platform integrates seamlessly with Data 360, MuleSoft, Marketing Cloud, Slack, and Tableau for expanded functionality. Its flexible, configurable architecture supports diverse education models and lifelong learning initiatives. Agentforce Education enables institutions to create connected, data-driven experiences that improve engagement, retention, and institutional impact.

What is Enroll360?

Enroll360 exemplifies EAB's all-encompassing strategy for managing enrollment within higher education establishments. This cutting-edge solution combines diverse components, including recruitment marketing, student analytics, and expert insights throughout the recruitment journey. It offers a suite of tools and services designed to optimize prospect searches, nurture inquiries, improve application interaction, and formulate financial-aid strategies aimed at boosting student yield. The segments known as Cultivate and Apply are dedicated to student acquisition and the application process, while the Aid segment focuses on the assessment of aid policies and distribution of awards. Yield employs surveys and national data to enhance conversion strategies effectively. Within the Cultivate and Apply segments, a Conversation Agent engages with prospective students through various means such as targeted email campaigns, interactive landing pages, and two-way SMS communication. Furthermore, Appily provides a wealth of recruitment resources, including student leads, virtual tours, direct admission pathways, and international recruitment options. EAB's experts closely collaborate with the enrollment teams at institutions, functioning as an extension of their efforts to attract, engage, and ultimately enroll potential students, ensuring a customized approach tailored to the unique needs of each college or university. This partnership not only strengthens the capacity of institutions to handle the intricate challenges of student enrollment but also fosters a more strategic and data-driven approach to meeting enrollment goals in a competitive educational environment.

Media

Media

No images available

Integrations Supported

Attendance Tracker Pro
Collate
Copilot
Docusign
Formstack
GetFeedback
GoFundMe Pro
Informatica MDM
Inspire Planner
PatronManager CRM
Salesforce
TargetX CRM
Wufoo
Zapier

Integrations Supported

PowerSchool Naviance CCLR

API Availability

API Availability

Pricing Information

$36 per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Not specified

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/education/cloud/

Company Facts

Organization Name

EAB

Date Founded

2007

Company Location

United States

Company Website

eab.com/solutions/enroll360/

Categories and Features

Academic Advising

Not specified

Admissions and Enrollment

Application Management
Candidate Management
Financial Aid Management

Alumni Management

Fundraising Management
Mailing List Management
Member Portal
Membership Management

Higher Education

Admissions Management
Alumni Management
Assessment Management
Curriculum Management
Student Information / Records
Student Portal

Categories and Features

Higher Education

Not specified

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