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What is Salesforce Agentforce Education?

Agentforce Education is Salesforce’s AI-first education platform that brings together CRM functionality and next-generation student information system capabilities. Previously known as Education Cloud, it provides a unified foundation for managing the entire constituent journey. From recruitment and admissions to academic operations and alumni advancement, the platform connects every department with shared data and workflows. AI-powered agents deliver 24/7 support for prospective students, advisors, and fundraisers. Recruitment teams can automate personalized outreach and application support. Academic operations gain intelligent tools for course search, catalog management, and registration planning. Student success teams benefit from holistic advising summaries, predictive insights, and automated next steps. Advancement professionals can conduct philanthropic research and manage donor relationships more efficiently. Real-time analytics enable institutions to anticipate trends and respond proactively. The platform integrates seamlessly with Data 360, MuleSoft, Marketing Cloud, Slack, and Tableau for expanded functionality. Its flexible, configurable architecture supports diverse education models and lifelong learning initiatives. Agentforce Education enables institutions to create connected, data-driven experiences that improve engagement, retention, and institutional impact.

What is Fidelis LRM?

Establishing a robust and scalable platform for learning and engagement is crucial. The Student Success Platform Software acts as an effective means to optimize all services related to student success. Learning Relationship Management (LRM) is gaining traction as a revolutionary field aimed at improving online and blended learning environments, promoting competency-based education, and allowing for the reconfiguration of conventional university frameworks to provide greater advantages for learners, educational institutions, and employers. LRM has the potential to tackle major issues such as student dropout rates, the existing skills gap, and the support of continuous learning journeys. This progressive concept is not just a fascinating product or potential feature; it signifies a paradigm shift that innovative institutions ought to adopt to spur academic advancement. Our dedication to enhancing student success is particularly aimed at newcomers entering critical gateway courses. In 2014, we rolled out the ClearPath Learning Relationship Management (LRM) System, a tool inspired by social media to encourage engagement and collaboration among students. This initiative is anticipated to not only improve individual educational experiences but also cultivate a deeper sense of community within academic environments, ultimately enriching the overall learning landscape. Furthermore, fostering collaboration among students can lead to increased motivation and enhanced academic performance.

Media

Media

Integrations Supported

Attendance Tracker Pro
Collate
Copilot
Docusign
Formstack
GetFeedback
GoFundMe Pro
Informatica MDM
Inspire Planner
PatronManager CRM
Salesforce
TargetX CRM
Wufoo
Zapier

Integrations Supported

Fidelis Network

API Availability

API Availability

Pricing Information

$36 per month

Pricing Information

$50 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/education/cloud/

Company Facts

Organization Name

Fidelis Education

Date Founded

2011

Company Location

United States

Company Website

www.fidelisedu.com

Categories and Features

Academic Advising

Not specified

Admissions and Enrollment

Application Management
Candidate Management
Financial Aid Management

Alumni Management

Fundraising Management
Mailing List Management
Member Portal
Membership Management

Higher Education

Admissions Management
Alumni Management
Assessment Management
Curriculum Management
Student Information / Records
Student Portal

Categories and Features

Mentoring

Course Management
Goal Management
Mentor Matching
Program Management
Progress Tracking

Popular Alternatives

Popular Alternatives

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Aveon Infotech Private Limited