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What is Salesforce Agentforce Education?

Agentforce Education is Salesforce’s AI-first education platform that brings together CRM functionality and next-generation student information system capabilities. Previously known as Education Cloud, it provides a unified foundation for managing the entire constituent journey. From recruitment and admissions to academic operations and alumni advancement, the platform connects every department with shared data and workflows. AI-powered agents deliver 24/7 support for prospective students, advisors, and fundraisers. Recruitment teams can automate personalized outreach and application support. Academic operations gain intelligent tools for course search, catalog management, and registration planning. Student success teams benefit from holistic advising summaries, predictive insights, and automated next steps. Advancement professionals can conduct philanthropic research and manage donor relationships more efficiently. Real-time analytics enable institutions to anticipate trends and respond proactively. The platform integrates seamlessly with Data 360, MuleSoft, Marketing Cloud, Slack, and Tableau for expanded functionality. Its flexible, configurable architecture supports diverse education models and lifelong learning initiatives. Agentforce Education enables institutions to create connected, data-driven experiences that improve engagement, retention, and institutional impact.

What is Halda?

Halda is a cutting-edge platform that harnesses the power of artificial intelligence to improve enrollment processes and foster student engagement for various educational institutions, including colleges, universities, and K-12 schools. By employing AI-driven agents, Halda facilitates interactions with prospective students across multiple communication channels, such as websites, emails, SMS, and voice calls, which promotes personalized interactions and timely responses to queries. Educational institutions can utilize Halda's customizable forms and landing pages to capture interest, guide potential students toward the right programs, and connect these interactions directly to their enrollment systems. Moreover, admissions and enrollment teams benefit from streamlined oversight of digital recruitment efforts, enabling them to manage follow-up tasks and track student engagement alongside campaign performance. Halda also provides integration options with platforms like Slate and Salesforce, which simplifies the management of student relationships. This holistic approach not only boosts engagement levels but also cultivates a more focused recruitment strategy for educational institutions, ultimately leading to improved enrollment outcomes. As a result, Halda empowers schools to navigate the complexities of student engagement with greater efficiency and effectiveness.

Media

Media

No images available

Integrations Supported

Salesforce
Attendance Tracker Pro
Collate
Copilot
Docusign
Formstack
GetFeedback
GoFundMe Pro
Informatica MDM
Inspire Planner
PatronManager CRM
TargetX CRM
Wufoo
Zapier

Integrations Supported

Salesforce
Technolutions Slate

API Availability

API Availability

Pricing Information

$36 per month

Pricing Information

Pricing is customized for each institution and provided by quote.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars

Training Options

Not specified

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/education/cloud/

Company Facts

Organization Name

Halda

Date Founded

2021

Company Location

United States

Company Website

www.halda.ai/

Categories and Features

Academic Advising

Not specified

Admissions and Enrollment

Application Management
Candidate Management
Financial Aid Management

Alumni Management

Fundraising Management
Mailing List Management
Member Portal
Membership Management

Higher Education

Admissions Management
Alumni Management
Assessment Management
Curriculum Management
Student Information / Records
Student Portal

Categories and Features

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