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What is Salesforce Agentforce Life Sciences?

Agentforce Life Sciences is Salesforce’s AI-powered CRM platform purpose-built for pharmaceutical, MedTech, consumer health, and animal health organizations. Previously known as Life Sciences Cloud, it delivers end-to-end engagement capabilities across clinical, medical, commercial, and patient services functions. The platform integrates data from across the healthcare ecosystem to create a unified, compliant operational environment. AI agents support clinical trial acceleration by automating participant matching, onboarding, and predictive enrollment tracking. Medical affairs teams can streamline scientific inquiry management with automated responses and comprehensive audit trails. Commercial teams gain intelligence-driven tools for personalized healthcare provider engagement across sales and marketing channels. Patient services functions benefit from automated insurance verification, adherence tracking, and proactive outreach programs. Built-in compliance ensures governance remains embedded directly in workflows. Real-time analytics surface insights to improve decision-making and operational efficiency. Integration with Data 360 enables harmonized data activation across systems. MuleSoft connectors facilitate secure integration with legacy and third-party applications. Agentforce Life Sciences enables organizations to speed innovation, enhance stakeholder relationships, and deliver therapies and devices to patients more efficiently.

What is BaseCase?

BaseCase is recognized as the leading platform for communicating value and enhancing market access, provided by Certara. This extensive range of SaaS tools equips businesses within the pharmaceutical, medical device, and diagnostics industries to engage more efficiently with payers, healthcare professionals, and other key stakeholders through interactive mobile applications designed to create customized value narratives. By integrating 'no-code' content development with cohesive value communication in one platform, BaseCase has revolutionized how life science organizations express and deliver product value. This all-inclusive solution for the life sciences industry offers exceptional flexibility and rapid implementation through its combined content creation and Key Account Management (KAM) capabilities. Users are able to generate advanced mobile content without the necessity for coding, which greatly eases their workload and cuts costs. The unified platform enables companies to quickly launch their products, optimizing both content generation and KAM facilitation to enhance their strategic outreach initiatives. In an ever-changing healthcare environment, BaseCase empowers users to stay ahead of the curve in value communication advancements while fostering collaborative relationships with stakeholders. With its innovative approach, BaseCase is poised to redefine the standards for market access in the life sciences sector.

Media

Media

Integrations Supported

Adobe Acrobat
Microsoft Excel
NVIDIA AI Foundations
Salesforce Agentforce
Salesforce Agentforce Health

Integrations Supported

Adobe Acrobat
Microsoft Excel
NVIDIA AI Foundations
Salesforce Agentforce
Salesforce Agentforce Health

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/life-sciences/cloud/

Company Facts

Organization Name

Certara

Date Founded

2007

Company Location

Germany

Company Website

basecase.com

Categories and Features

Content Marketing

Audience Targeting
Brand Management
Campaign Management
Categorization / Grouping
Conversion Tracking
Distribution Management
Editorial Calendar
Multi-Channel Publishing
Publish Scheduling
SEO Management
Social Media Management
Video Management

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