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What is Salesforce Agentforce Life Sciences?

Agentforce Life Sciences is Salesforce’s AI-powered CRM platform purpose-built for pharmaceutical, MedTech, consumer health, and animal health organizations. Previously known as Life Sciences Cloud, it delivers end-to-end engagement capabilities across clinical, medical, commercial, and patient services functions. The platform integrates data from across the healthcare ecosystem to create a unified, compliant operational environment. AI agents support clinical trial acceleration by automating participant matching, onboarding, and predictive enrollment tracking. Medical affairs teams can streamline scientific inquiry management with automated responses and comprehensive audit trails. Commercial teams gain intelligence-driven tools for personalized healthcare provider engagement across sales and marketing channels. Patient services functions benefit from automated insurance verification, adherence tracking, and proactive outreach programs. Built-in compliance ensures governance remains embedded directly in workflows. Real-time analytics surface insights to improve decision-making and operational efficiency. Integration with Data 360 enables harmonized data activation across systems. MuleSoft connectors facilitate secure integration with legacy and third-party applications. Agentforce Life Sciences enables organizations to speed innovation, enhance stakeholder relationships, and deliver therapies and devices to patients more efficiently.

What is Basil?

Basil employs state-of-the-art AI and machine learning technologies to greatly improve access to vital insights that are crucial for the effective development of medical products. Through a comprehensive SaaS platform, Basil unveils valuable intelligence from a variety of disconnected data sources, which allows for faster decision-making processes. This expedited approach not only accelerates the time to market but also refines product strategies, stimulates innovation, and minimizes risks associated with development. By enhancing efficiency in uncovering insights related to regulatory strategies, organizations can access important in-market quality and surveillance data, as well as trends and analytics that were once difficult to obtain. Moreover, with the ability to explore, scrutinize, and evaluate over 500,000 clinical trials, you gain a thorough perspective on the current clinical evidence landscape. Consequently, this equips organizations to make well-informed decisions that propel advancement and improve outcomes in the realm of medical product development. Thus, leveraging these insights ultimately translates into better healthcare solutions for patients and the entire medical community.

Media

Media

Integrations Supported

Salesforce Agentforce
Salesforce Agentforce Health

Integrations Supported

Salesforce Agentforce
Salesforce Agentforce Health

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/life-sciences/cloud/

Company Facts

Organization Name

Basil Systems

Date Founded

2019

Company Location

United States

Company Website

basilsystems.com

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