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What is Salesforce Agentforce Life Sciences?

Agentforce Life Sciences is Salesforce’s AI-powered CRM platform purpose-built for pharmaceutical, MedTech, consumer health, and animal health organizations. Previously known as Life Sciences Cloud, it delivers end-to-end engagement capabilities across clinical, medical, commercial, and patient services functions. The platform integrates data from across the healthcare ecosystem to create a unified, compliant operational environment. AI agents support clinical trial acceleration by automating participant matching, onboarding, and predictive enrollment tracking. Medical affairs teams can streamline scientific inquiry management with automated responses and comprehensive audit trails. Commercial teams gain intelligence-driven tools for personalized healthcare provider engagement across sales and marketing channels. Patient services functions benefit from automated insurance verification, adherence tracking, and proactive outreach programs. Built-in compliance ensures governance remains embedded directly in workflows. Real-time analytics surface insights to improve decision-making and operational efficiency. Integration with Data 360 enables harmonized data activation across systems. MuleSoft connectors facilitate secure integration with legacy and third-party applications. Agentforce Life Sciences enables organizations to speed innovation, enhance stakeholder relationships, and deliver therapies and devices to patients more efficiently.

What is HealthVerity Census?

Real-time patient identity resolution is accomplished by effectively mastering and linking data as it is generated. Through the transformation of protected health information into universal and de-identified HealthVerity IDs, organizations in the life sciences can successfully map and share the patient journey across various partner datasets, thereby creating a consistent and accurate source of truth regarding patient identity. This method also promotes internal data sharing between diverse organizational departments, which deepens the overall insight into the patient experience. Moreover, it enables flexible external data exchanges with organizations such as patient registries, health insurers, and other relevant firms. HealthVerity Census acts as a foundational step in crafting a data strategy that prioritizes activation, interoperability, and the long-term monitoring of patient information. By leveraging a sophisticated PaaS de-identification solution, it facilitates the activation of both internal and external data points, dismantling the silos that frequently keep vital information isolated within the organization. These robust capabilities ultimately lead to enhanced patient outcomes and support more informed decision-making throughout the healthcare sector. As a result, the integration of data across various platforms becomes a critical factor in advancing healthcare effectiveness.

Media

Media

Integrations Supported

Salesforce Agentforce
Salesforce Agentforce Health

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/life-sciences/cloud/

Company Facts

Organization Name

HealthVerity

Date Founded

2015

Company Location

United States

Company Website

healthverity.com/solutions/healthverity-census/

Categories and Features

KOL Management

Not specified

Life Sciences

Not specified

Medical Affairs

Not specified

Categories and Features

Identity Resolution

Not specified

Life Sciences

Not specified

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