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What is Salesforce Agentforce Life Sciences?

Agentforce Life Sciences is Salesforce’s AI-powered CRM platform purpose-built for pharmaceutical, MedTech, consumer health, and animal health organizations. Previously known as Life Sciences Cloud, it delivers end-to-end engagement capabilities across clinical, medical, commercial, and patient services functions. The platform integrates data from across the healthcare ecosystem to create a unified, compliant operational environment. AI agents support clinical trial acceleration by automating participant matching, onboarding, and predictive enrollment tracking. Medical affairs teams can streamline scientific inquiry management with automated responses and comprehensive audit trails. Commercial teams gain intelligence-driven tools for personalized healthcare provider engagement across sales and marketing channels. Patient services functions benefit from automated insurance verification, adherence tracking, and proactive outreach programs. Built-in compliance ensures governance remains embedded directly in workflows. Real-time analytics surface insights to improve decision-making and operational efficiency. Integration with Data 360 enables harmonized data activation across systems. MuleSoft connectors facilitate secure integration with legacy and third-party applications. Agentforce Life Sciences enables organizations to speed innovation, enhance stakeholder relationships, and deliver therapies and devices to patients more efficiently.

What is Hyperfly?

Hyperfly serves as a comprehensive and compliant platform tailored for collaborative efforts among multiple teams, streamlining every aspect of Health Care Professional (HCP) operations management from the initial stages to the final payment processes. It efficiently addresses a variety of tasks, including the creation of engagement requests, the execution of assessments, the acquisition of necessary approvals, compliance with cross-border regulations, the management of digital contracts, the invitation of qualified HCPs, the evaluation of conflicts of interest for service providers, the setting and approval of Fair Market Value (FMV) payments, the handling of exceptions, the application of monetary and service limits, the protection of data privacy and consent, the approval of activities post-service completion, the processing of HCP expenses, the management of budget distributions, and the authorization of payment transactions. Additionally, Hyperfly features a fully integrated self-service portal for HCPs, significantly enhancing user accessibility and operational efficiency, which ultimately contributes to better outcomes in healthcare management. This platform not only simplifies complex processes but also empowers organizations to maintain strict compliance while optimizing their HCP operations, reinforcing its status as an essential asset in the healthcare landscape. By utilizing Hyperfly, organizations can ensure a streamlined workflow that supports both effectiveness and regulatory adherence.

Media

Media

Integrations Supported

Salesforce Agentforce
Salesforce Agentforce Health

Integrations Supported

Salesforce Agentforce
Salesforce Agentforce Health

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/life-sciences/cloud/

Company Facts

Organization Name

VML HEALTH

Company Location

United States

Company Website

vmlhealthplatforms.com/hyperfly/

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