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What is Salesforce Agentforce Life Sciences?

Agentforce Life Sciences is Salesforce’s AI-powered CRM platform purpose-built for pharmaceutical, MedTech, consumer health, and animal health organizations. Previously known as Life Sciences Cloud, it delivers end-to-end engagement capabilities across clinical, medical, commercial, and patient services functions. The platform integrates data from across the healthcare ecosystem to create a unified, compliant operational environment. AI agents support clinical trial acceleration by automating participant matching, onboarding, and predictive enrollment tracking. Medical affairs teams can streamline scientific inquiry management with automated responses and comprehensive audit trails. Commercial teams gain intelligence-driven tools for personalized healthcare provider engagement across sales and marketing channels. Patient services functions benefit from automated insurance verification, adherence tracking, and proactive outreach programs. Built-in compliance ensures governance remains embedded directly in workflows. Real-time analytics surface insights to improve decision-making and operational efficiency. Integration with Data 360 enables harmonized data activation across systems. MuleSoft connectors facilitate secure integration with legacy and third-party applications. Agentforce Life Sciences enables organizations to speed innovation, enhance stakeholder relationships, and deliver therapies and devices to patients more efficiently.

What is IQVIA?

Across the globe, various organizations turn to IQVIA to expedite the drug development journey, ensuring product safety and quality while improving commercial effectiveness, facilitating appropriate treatment access for patients, and ultimately driving better health outcomes through enhanced healthcare delivery. By adopting a modern approach to clinical development that incorporates data, technology, and analytics, you can streamline your trials effectively. The result? Faster decision-making processes and reduced risks, allowing for the faster introduction of groundbreaking therapies. Leveraging its deep industry expertise, extensive data, and advanced analytics, IQVIA provides customized solutions to a diverse range of clients within the healthcare sector. You can keep up with the latest findings and updates shared by IQVIA's experts, including data scientists, healthcare professionals, and researchers, on significant topics that align with your interests. From trending industry shifts to practical applications of innovative capabilities, a treasure trove of knowledge is available for your exploration. Engaging with this rich content not only keeps you informed but also equips you to navigate successfully in an ever-changing healthcare landscape, ensuring you are always one step ahead.

Media

Media

Integrations Supported

Cognipharma
DrugDev Spark
IQVIA RIM Smart
Own Data
Salesforce Agentforce
Salesforce Agentforce Health
Winpharm

Integrations Supported

Cognipharma
DrugDev Spark
IQVIA RIM Smart
Own Data
Salesforce Agentforce
Salesforce Agentforce Health
Winpharm

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/life-sciences/cloud/

Company Facts

Organization Name

IQVIA

Date Founded

1982

Company Location

United States

Company Website

www.iqvia.com

Categories and Features

Clinical Trial Management

21 CFR Part 11 Compliance
Document Management
Electronic Data Capture
Enrollment Management
HIPAA Compliant
Monitoring
Patient Database
Recruiting Management
Scheduling
Study Planning

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

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