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What is Salesforce Agentforce Life Sciences?

Agentforce Life Sciences is Salesforce’s AI-powered CRM platform purpose-built for pharmaceutical, MedTech, consumer health, and animal health organizations. Previously known as Life Sciences Cloud, it delivers end-to-end engagement capabilities across clinical, medical, commercial, and patient services functions. The platform integrates data from across the healthcare ecosystem to create a unified, compliant operational environment. AI agents support clinical trial acceleration by automating participant matching, onboarding, and predictive enrollment tracking. Medical affairs teams can streamline scientific inquiry management with automated responses and comprehensive audit trails. Commercial teams gain intelligence-driven tools for personalized healthcare provider engagement across sales and marketing channels. Patient services functions benefit from automated insurance verification, adherence tracking, and proactive outreach programs. Built-in compliance ensures governance remains embedded directly in workflows. Real-time analytics surface insights to improve decision-making and operational efficiency. Integration with Data 360 enables harmonized data activation across systems. MuleSoft connectors facilitate secure integration with legacy and third-party applications. Agentforce Life Sciences enables organizations to speed innovation, enhance stakeholder relationships, and deliver therapies and devices to patients more efficiently.

What is Kwello?

Kwello is a remarkable platform designed specifically for Medical Affairs teams, enabling them to implement, assess, and refine their strategic initiatives effectively. With the groundbreaking assistance of ElsieAI, our generative AI insights assistant, Kwello revolutionizes how insights are analyzed by focusing on actionable strategies derived from a diverse array of data sources tailored to the specific needs of the medical field. Our approach to speeding up insights revolves around the deliberate collection of meaningful data, ensuring that strategies remain aligned to promote swift decision-making while also considering their long-term implications. Key features of Kwello include the capacity to gather both structured and unstructured insights from the field, ongoing monitoring of alignment with your medical narrative, and comprehensive social media tracking of Key Opinion Leaders (KOLs) and Digital Opinion Leaders (DOLs). Moreover, Kwello employs advanced AI that is specifically trained in medical contexts for thorough analysis. In addition, we support your team with coaching that provides a comprehensive view of the dynamics at play, ensuring exceptional performance, along with the ability to articulate your narrative through captivating and informative reports. Ultimately, Kwello not only boosts the operational effectiveness of Medical Affairs but also enriches the strategic insights available to the teams, paving the way for more informed decision-making and better outcomes in the medical landscape. This multifaceted approach positions Kwello as an indispensable ally for any Medical Affairs team striving for excellence.

Media

Media

Integrations Supported

Salesforce Agentforce
Salesforce Agentforce Health

Integrations Supported

Salesforce Agentforce
Salesforce Agentforce Health

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/life-sciences/cloud/

Company Facts

Organization Name

Acceleration Point

Date Founded

2010

Company Location

United States

Company Website

accelerationpoint.com/kwello/

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