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What is Salesforce Agentforce Life Sciences?

Agentforce Life Sciences is Salesforce’s AI-powered CRM platform purpose-built for pharmaceutical, MedTech, consumer health, and animal health organizations. Previously known as Life Sciences Cloud, it delivers end-to-end engagement capabilities across clinical, medical, commercial, and patient services functions. The platform integrates data from across the healthcare ecosystem to create a unified, compliant operational environment. AI agents support clinical trial acceleration by automating participant matching, onboarding, and predictive enrollment tracking. Medical affairs teams can streamline scientific inquiry management with automated responses and comprehensive audit trails. Commercial teams gain intelligence-driven tools for personalized healthcare provider engagement across sales and marketing channels. Patient services functions benefit from automated insurance verification, adherence tracking, and proactive outreach programs. Built-in compliance ensures governance remains embedded directly in workflows. Real-time analytics surface insights to improve decision-making and operational efficiency. Integration with Data 360 enables harmonized data activation across systems. MuleSoft connectors facilitate secure integration with legacy and third-party applications. Agentforce Life Sciences enables organizations to speed innovation, enhance stakeholder relationships, and deliver therapies and devices to patients more efficiently.

What is Lyriko?

Lyriko is a cutting-edge platform powered by artificial intelligence that enhances both commercial efficiency and the effectiveness of content. It equips businesses with the ability to manage their customer relationships proficiently by delivering actionable insights for sales representatives and facilitating tailored content journeys. For Life Science Organizations, Lyriko enables the realization of the Next Best Action approach for engaging across multiple channels. As a versatile and scalable solution, Lyriko serves as a comprehensive AI tool that addresses all aspects of your commercial operations on a worldwide level, ensuring that organizations can adapt and thrive in an ever-evolving market landscape.

Media

Media

Integrations Supported

Microsoft Teams
Salesforce
Salesforce Agentforce
Salesforce Agentforce Health
Salesforce Agentforce Marketing
Veeva CRM
Veeva Vault
Veeva Vault PromoMats
WhatsApp

Integrations Supported

Microsoft Teams
Salesforce
Salesforce Agentforce
Salesforce Agentforce Health
Salesforce Agentforce Marketing
Veeva CRM
Veeva Vault
Veeva Vault PromoMats
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/life-sciences/cloud/

Company Facts

Organization Name

Hyntelo

Date Founded

2015

Company Location

Italy

Company Website

lyriko.ai/

Categories and Features

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

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