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What is Salesforce Agentforce Life Sciences?

Agentforce Life Sciences is Salesforce’s AI-powered CRM platform purpose-built for pharmaceutical, MedTech, consumer health, and animal health organizations. Previously known as Life Sciences Cloud, it delivers end-to-end engagement capabilities across clinical, medical, commercial, and patient services functions. The platform integrates data from across the healthcare ecosystem to create a unified, compliant operational environment. AI agents support clinical trial acceleration by automating participant matching, onboarding, and predictive enrollment tracking. Medical affairs teams can streamline scientific inquiry management with automated responses and comprehensive audit trails. Commercial teams gain intelligence-driven tools for personalized healthcare provider engagement across sales and marketing channels. Patient services functions benefit from automated insurance verification, adherence tracking, and proactive outreach programs. Built-in compliance ensures governance remains embedded directly in workflows. Real-time analytics surface insights to improve decision-making and operational efficiency. Integration with Data 360 enables harmonized data activation across systems. MuleSoft connectors facilitate secure integration with legacy and third-party applications. Agentforce Life Sciences enables organizations to speed innovation, enhance stakeholder relationships, and deliver therapies and devices to patients more efficiently.

What is Mosaic Solutions Group?

Mosaic provides an all-encompassing commercial data management solution that acts as a reliable Single-Source-of-Truth, effectively combining customer master data management with business intelligence. This service allows pharmaceutical companies to bypass the challenge of choosing between costly, time-intensive consulting projects and the cumbersome overhead of traditional SaaS solutions. With Mosaic, clients enjoy a personalized experience and customized solutions similar to consulting services, while also benefiting from the financial predictability associated with SaaS offerings. This groundbreaking model empowers pharmaceutical firms to improve their operational efficiency without sacrificing quality or the ability to tailor solutions to their specific needs. Ultimately, Mosaic positions itself as a strategic partner in the ever-evolving landscape of data management for the pharmaceutical industry.

Media

Media

Integrations Supported

Salesforce Agentforce
Salesforce Agentforce Health

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Windows
Mac
Linux

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/life-sciences/cloud/

Company Facts

Organization Name

Mosaic Solutions Group

Date Founded

2010

Company Location

United States

Company Website

mosaicsg.com

Categories and Features

KOL Management

Not specified

Life Sciences

Not specified

Medical Affairs

Not specified

Categories and Features

Life Sciences

Not specified

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