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What is Salesforce Agentforce Life Sciences?

Agentforce Life Sciences is Salesforce’s AI-powered CRM platform purpose-built for pharmaceutical, MedTech, consumer health, and animal health organizations. Previously known as Life Sciences Cloud, it delivers end-to-end engagement capabilities across clinical, medical, commercial, and patient services functions. The platform integrates data from across the healthcare ecosystem to create a unified, compliant operational environment. AI agents support clinical trial acceleration by automating participant matching, onboarding, and predictive enrollment tracking. Medical affairs teams can streamline scientific inquiry management with automated responses and comprehensive audit trails. Commercial teams gain intelligence-driven tools for personalized healthcare provider engagement across sales and marketing channels. Patient services functions benefit from automated insurance verification, adherence tracking, and proactive outreach programs. Built-in compliance ensures governance remains embedded directly in workflows. Real-time analytics surface insights to improve decision-making and operational efficiency. Integration with Data 360 enables harmonized data activation across systems. MuleSoft connectors facilitate secure integration with legacy and third-party applications. Agentforce Life Sciences enables organizations to speed innovation, enhance stakeholder relationships, and deliver therapies and devices to patients more efficiently.

What is Ozette?

The immune system plays a crucial role in our biological functions, serving as a barrier against diseases and helping to sustain internal equilibrium by protecting against external invaders such as pathogens. Each person’s immune system is distinct and evolves over time, and through detailed mapping and analysis of this complex network, we can uncover important knowledge that advances research and leads to better treatment options for all. However, the examination of single-cell data has not historically matched the rapid technological progress that generates this information. Conventional manual methods, limited by their resolution and speed, hinder the breadth of cellular data that researchers can access. As the field of medicine shifts toward personalized treatments, many state-of-the-art therapies are being developed using the individual's own immune cells. Our AI-powered computational analysis tools are crafted to unveil essential insights that support the development and evolution of groundbreaking therapies, ultimately enhancing patient care. This continuous advancement in our comprehension of the immune system and its intricacies is crucial for driving future medical innovations. It is through this persistent exploration that we hope to unlock further potential in healthcare solutions.

Media

Media

Integrations Supported

Salesforce Agentforce
Salesforce Agentforce Health

Integrations Supported

Salesforce Agentforce
Salesforce Agentforce Health

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/life-sciences/cloud/

Company Facts

Organization Name

Ozette

Company Location

United States

Company Website

www.ozette.com

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