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What is Salesforce Agentforce Life Sciences?

Agentforce Life Sciences is Salesforce’s AI-powered CRM platform purpose-built for pharmaceutical, MedTech, consumer health, and animal health organizations. Previously known as Life Sciences Cloud, it delivers end-to-end engagement capabilities across clinical, medical, commercial, and patient services functions. The platform integrates data from across the healthcare ecosystem to create a unified, compliant operational environment. AI agents support clinical trial acceleration by automating participant matching, onboarding, and predictive enrollment tracking. Medical affairs teams can streamline scientific inquiry management with automated responses and comprehensive audit trails. Commercial teams gain intelligence-driven tools for personalized healthcare provider engagement across sales and marketing channels. Patient services functions benefit from automated insurance verification, adherence tracking, and proactive outreach programs. Built-in compliance ensures governance remains embedded directly in workflows. Real-time analytics surface insights to improve decision-making and operational efficiency. Integration with Data 360 enables harmonized data activation across systems. MuleSoft connectors facilitate secure integration with legacy and third-party applications. Agentforce Life Sciences enables organizations to speed innovation, enhance stakeholder relationships, and deliver therapies and devices to patients more efficiently.

What is Pantheon?

Pantheon represents a cutting-edge software solution driven by artificial intelligence, aimed at the identification, profiling, engagement, and mapping of healthcare professionals and Key Opinion Leaders (KOLs). Utilizing advanced analytics, the platform gathers crucial data from a variety of sources, such as conference presentations, academic publications, clinical trial activities, and social media, to formulate comprehensive profiles of influential individuals within the healthcare industry. It plays a vital role in helping users build and maintain relationships with these key figures by optimizing their engagement strategies, thus enabling efficient tracking of interactions and activities. In addition, Pantheon offers features like sentiment analysis, customized reporting, and seamless integration with CRM systems, which enhances coordination across different teams. This platform primarily benefits the pharmaceutical and healthcare sectors by facilitating collaboration with thought leaders for objectives such as clinical trials, marketing initiatives, and product development. Furthermore, Pantheon is designed with customization in mind and complies with industry regulations, ensuring it caters to the unique requirements of its users. With its wide array of functionalities, Pantheon not only empowers organizations to effectively engage with significant healthcare stakeholders but also drives improved results in their strategic endeavors. Ultimately, this innovative platform stands as a valuable ally in navigating the complex landscape of healthcare professional engagement.

Media

Media

Integrations Supported

Salesforce Agentforce
Salesforce Agentforce Health

Integrations Supported

Salesforce Agentforce
Salesforce Agentforce Health

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/life-sciences/cloud/

Company Facts

Organization Name

81qd

Date Founded

2007

Company Location

United States

Company Website

www.81qd.com/products-services/pantheon/

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