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What is Salesforce Agentforce Life Sciences?

Agentforce Life Sciences is Salesforce’s AI-powered CRM platform purpose-built for pharmaceutical, MedTech, consumer health, and animal health organizations. Previously known as Life Sciences Cloud, it delivers end-to-end engagement capabilities across clinical, medical, commercial, and patient services functions. The platform integrates data from across the healthcare ecosystem to create a unified, compliant operational environment. AI agents support clinical trial acceleration by automating participant matching, onboarding, and predictive enrollment tracking. Medical affairs teams can streamline scientific inquiry management with automated responses and comprehensive audit trails. Commercial teams gain intelligence-driven tools for personalized healthcare provider engagement across sales and marketing channels. Patient services functions benefit from automated insurance verification, adherence tracking, and proactive outreach programs. Built-in compliance ensures governance remains embedded directly in workflows. Real-time analytics surface insights to improve decision-making and operational efficiency. Integration with Data 360 enables harmonized data activation across systems. MuleSoft connectors facilitate secure integration with legacy and third-party applications. Agentforce Life Sciences enables organizations to speed innovation, enhance stakeholder relationships, and deliver therapies and devices to patients more efficiently.

What is PeakData?

PeakData, an AI startup located in Switzerland, is dedicated to addressing the hurdles encountered by medical affairs and commercial teams as they work to introduce cutting-edge therapies and treatments, which includes aspects such as KOL engagement and product launches. Founded in 2017, the company has found success with its main offering, Healthscape, a robust platform that combines both public and proprietary data on KOLs and prescribers in real-time. By utilizing Healthscape, teams in pharmaceutical marketing and business development can effectively overcome their challenges in connecting with healthcare professionals, gaining insights that facilitate data-driven improvements. Our extensive expertise in gathering real-time insights from publicly available information, as well as tracking KOL activities, publications, and collaborations across various channels, allows us to better align your resources with the demands of modern digital communication. This innovative strategy not only simplifies processes but also cultivates more meaningful connections between teams and healthcare professionals, ultimately enhancing collaboration and outcomes in the healthcare sector. Furthermore, we continuously adapt our solutions to meet the evolving needs of the industry, ensuring that our partners remain at the forefront of medical innovation.

Media

Media

Integrations Supported

Salesforce Agentforce
Salesforce Agentforce Health

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/life-sciences/cloud/

Company Facts

Organization Name

PeakData

Date Founded

2017

Company Location

Czech Republic

Company Website

www.peakdata.com

Categories and Features

KOL Management

Not specified

Life Sciences

Not specified

Medical Affairs

Not specified

Categories and Features

KOL Management

Not specified

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