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What is Salesforce Agentforce Life Sciences?

Agentforce Life Sciences is Salesforce’s AI-powered CRM platform purpose-built for pharmaceutical, MedTech, consumer health, and animal health organizations. Previously known as Life Sciences Cloud, it delivers end-to-end engagement capabilities across clinical, medical, commercial, and patient services functions. The platform integrates data from across the healthcare ecosystem to create a unified, compliant operational environment. AI agents support clinical trial acceleration by automating participant matching, onboarding, and predictive enrollment tracking. Medical affairs teams can streamline scientific inquiry management with automated responses and comprehensive audit trails. Commercial teams gain intelligence-driven tools for personalized healthcare provider engagement across sales and marketing channels. Patient services functions benefit from automated insurance verification, adherence tracking, and proactive outreach programs. Built-in compliance ensures governance remains embedded directly in workflows. Real-time analytics surface insights to improve decision-making and operational efficiency. Integration with Data 360 enables harmonized data activation across systems. MuleSoft connectors facilitate secure integration with legacy and third-party applications. Agentforce Life Sciences enables organizations to speed innovation, enhance stakeholder relationships, and deliver therapies and devices to patients more efficiently.

What is Plexus?

Plexus stands out as a cutting-edge platform that employs artificial intelligence to scrutinize healthcare data, with the objective of refining the targeting of healthcare providers and accurately mapping clinical networks. By leveraging information from over a billion data points, the system adeptly identifies and characterizes essential clinicians across diverse therapeutic areas. It enhances engagement initiatives through precise segmentation powered by predictive analytics, allowing pharmaceutical companies to concentrate on healthcare professionals who play a crucial role in patient care and the acceptance of treatments. The platform is also capable of generating intricate clinical network maps at local, regional, and national levels, providing a comprehensive view of the interactions among healthcare professionals, which is invaluable for tailoring marketing, sales, and medical strategies. Furthermore, Plexus incorporates various data sources, including claims data and projected prescription figures, to refine targeting strategies and optimize resource allocation more effectively. By delivering critical insights to marketing, sales, medical teams, and business intelligence units, Plexus ultimately equips organizations with the knowledge needed to make strategic decisions that enhance patient outcomes. This holistic strategy not only empowers stakeholders but also ensures they are well-prepared to address the challenges present in the evolving healthcare environment. Consequently, Plexus represents a vital tool for organizations striving to excel in a complex industry landscape.

Media

Media

Integrations Supported

Salesforce Agentforce
Salesforce Agentforce Health

Integrations Supported

Salesforce Agentforce
Salesforce Agentforce Health

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/life-sciences/cloud/

Company Facts

Organization Name

81qd

Date Founded

2007

Company Location

United States

Company Website

www.81qd.com/products-services/plexus/

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