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What is Salesforce Commerce Cloud?

Enhance your eCommerce growth by utilizing Salesforce Commerce Cloud, formerly known as Demandware, which prioritizes customer-centric solutions. Stay ahead of the competition with a versatile commerce platform that seamlessly connects to the world's leading CRM. By integrating Commerce Cloud 360 with Slack, you can improve teamwork, quickly adapt to market shifts, and design a unified customer journey that drives success across various sectors. Increase both your revenue and customer engagement through a fully integrated digital experience that merges data unification, tailored interactions, and revenue enhancement across diverse channels, all supported by automation and AI from a single source of truth. Elevate your conversion rates and nurture brand loyalty with a smooth customer experience that integrates marketing, sales, commerce, fulfillment, service, and beyond. You have the flexibility to select between intuitive click-based options or advanced coding tools to create your perfect solution. Rapid innovation is essential to meet customer demands, allowing you to expand operations on a global scale and respond effectively to fluctuating demand levels. Furthermore, broaden your commerce capabilities through a strong ecosystem of partner applications to enrich your service offerings. This well-rounded strategy equips your business to excel in an increasingly dynamic digital environment, ensuring you're always ready for the next challenge. With continuous improvements and enhancements, your organization can navigate the complexities of the eCommerce landscape with confidence.

What is SAASTEPS?

Salesforce offers its customers enhanced optimization features through fully Native and Lightning-managed packages that are straightforward to implement and utilize immediately. By engaging closely with our clients, we facilitate smart decisions in software and processes that drive revenue enhancement. Establishing open lines of communication is key to fostering robust relationships, and this foundation is where our journey begins and evolves. Users can seamlessly integrate with existing solutions through a pre-configured connector; all it takes is entering your login details to establish a connection. With just one click, users can manage pro-rate adjustments and co-terms effortlessly. Additionally, teams can work together effectively to handle the sales of upcoming renewals. The platform ensures competitive pricing and profitability while delivering an excellent user experience that is quick, precise, and user-friendly. Moreover, Salesforce empowers businesses to process payments from anywhere across the globe, enhancing operational flexibility and customer reach. This comprehensive approach solidifies Salesforce's commitment to enabling growth and success for its clients.

Media

Media

Integrations Supported

Acquia DAM (Widen)
AiBUY
Alloy Automation
Bloomreach
Bold Metrics
Bronto Marketing Platform
Dealtale
Flowbox
HiConversion
Maker
Noibu
Prefixbox
Refersion
Runit RealTime Cloud
Syndeca
Tavant Warranty
Truto
Workato

Integrations Supported

Acquia DAM (Widen)
AiBUY
Alloy Automation
Bloomreach
Bold Metrics
Bronto Marketing Platform
Dealtale
Flowbox
HiConversion
Maker
Noibu
Prefixbox
Refersion
Runit RealTime Cloud
Syndeca
Tavant Warranty
Truto
Workato

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$35 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/products/commerce-cloud/overview/

Company Facts

Organization Name

SAASTEPS

Date Founded

2017

Company Location

United States

Company Website

www.saasteps.com

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Shopping Cart

Abandoned Cart Saver
Catalog Management
Credit Card Processing
Discount / Coupon Management
Inventory Control
Product Configurator
Product Ratings / Reviews
Refund Management
Returns Management
Shipping Management
Tax Management

Categories and Features

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Revenue Management

Competitor Analysis
Dynamic Pricing
For Airlines
For Hospitality Industry
Forecasting
Inventory Control
Price Optimization
Recommendation Engine
Yield Management

Subscription Management

Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics

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