Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Infor CloudSuite ERP Reviews & Ratings
    323 Ratings
    Company Website
  • D&B Finance Analytics Reviews & Ratings
    626 Ratings
    Company Website
  • Auth0 Reviews & Ratings
    907 Ratings
    Company Website
  • flowdit Reviews & Ratings
    21 Ratings
    Company Website
  • Cortex Reviews & Ratings
    4 Ratings
    Company Website
  • Shape Software Reviews & Ratings
    131 Ratings
    Company Website
  • LM-Kit.NET Reviews & Ratings
    19 Ratings
    Company Website
  • ActiveBatch Workload Automation Reviews & Ratings
    353 Ratings
    Company Website
  • Pipeliner CRM Reviews & Ratings
    735 Ratings
    Company Website
  • UserTesting Reviews & Ratings
    2,201 Ratings
    Company Website

What is Salesforce Communications Cloud?

Salesforce Communications Cloud is a CRM platform powered by AI, tailored specifically for the communications industry, offering a complete digital BSS suite that prioritizes a catalog-driven model from commerce through to cash. This innovative platform enables telecom companies to adeptly address shifting customer needs and market trends, promoting data-driven decision-making while improving operational effectiveness across multiple sectors. It comes equipped with an assortment of prebuilt applications, product models, and standardized integrations, all of which aid in quicker value realization and reduced risks. Moreover, it organizes complex hierarchies within its console, providing actionable insights and the capability to initiate interactions or transactions seamlessly within that structure. In addition, it integrates effortlessly with external applications and leverages product updates and advancements, empowering clients to achieve rapid deployment. Consequently, this platform not only simplifies processes but also significantly enhances the overall user experience for enterprises operating within the communications field, allowing them to stay competitive and responsive in a fast-paced market. Ultimately, Salesforce Communications Cloud stands out as a transformative solution that supports businesses in navigating the complexities of the telecommunications landscape.

What is Emersion?

Our platform automates and optimizes your workflows, resulting in time savings, lower costs, enhanced customer satisfaction, and increased profitability. Emersion seamlessly connects with various business systems, vendors, distributors, payment processors, and enterprise software solutions. This integration enables employees to work more efficiently and maintain precise data, no matter which platform they utilize. The combination of Emersion’s online customer portals, automated notifications, order management features, and intelligent invoice templates can elevate customer experience into a key differentiator. Implementing minor adjustments to your billing operations can lead to substantial improvements in cash flow and overall profitability. Moreover, Emersion operates in real-time, eliminating the need for batch processing or waiting for data updates, ensuring you always have the most current information at your fingertips. With Emersion, you can enhance your operational efficiency and drive better business outcomes.

Media

Media

Integrations Supported

Salesforce
Collate
ConnectWise Automate
Ezidebit
Xero

Integrations Supported

Salesforce
Collate
ConnectWise Automate
Ezidebit
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

$325 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/communications/cloud/

Company Facts

Organization Name

Emersion Systems

Date Founded

2005

Company Location

Australia

Company Website

www.emersion.com

Categories and Features

Recurring Billing

Customer Portal
Deferred Billing
Discount Management
Dunning Management
Invoice History
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Recurring Donations
Subscription Billing

Popular Alternatives

Nexign BSS Reviews & Ratings

Nexign BSS

Nexign

Popular Alternatives

CommVergence Reviews & Ratings

CommVergence

CommSoft
Omnia360 Reviews & Ratings

Omnia360

CHR Solutions
MINDBill Reviews & Ratings

MINDBill

MIND CTI