Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • DinMo Reviews & Ratings
    6 Ratings
    Company Website
  • OpenDQ Reviews & Ratings
    9 Ratings
    Company Website
  • Twilio Reviews & Ratings
    1,282 Ratings
    Company Website
  • Kochava Reviews & Ratings
    171 Ratings
    Company Website
  • Fraud.net Reviews & Ratings
    56 Ratings
    Company Website
  • New Relic Reviews & Ratings
    2,556 Ratings
    Company Website
  • Ninox Reviews & Ratings
    541 Ratings
    Company Website
  • D&B Hoovers Reviews & Ratings
    1,062 Ratings
    Company Website
  • Google Cloud BigQuery Reviews & Ratings
    1,730 Ratings
    Company Website
  • LogicMonitor Reviews & Ratings
    1,038 Ratings
    Company Website

What is Salesforce Customer 360?

Gain an in-depth insight into your clientele to offer them the seamless experiences they seek. Create unified customer profiles that emphasize pertinent details and merge all your data cohesively on a single platform. Connect your diverse data sources to a central hub for secure and efficient information sharing. Ensure smooth integration between applications and Salesforce organizations, allowing data to flow effortlessly throughout all your cloud services. Enable your systems to recognize each customer through a singular, reconciled profile. Provide data stewards with the essential tools to comply with regulatory standards. By allowing access to contact profiles and customer information across different organizations, you can guarantee fluid interactions. Leveraging a unified customer profile promotes personalized engagement throughout your cloud environments, ultimately boosting customer satisfaction and loyalty. This comprehensive strategy not only enhances your approach to customer interaction but also paves the way for long-term relationships built on trust and understanding.

What is EPICA?

EPICA has effectively migrated its prediction platform to Microsoft's Azure through a strategic partnership, granting clients and suppliers secure and immediate access to EPICA's robust data science resources. Companies are utilizing the EPICA Platform in conjunction with Sophia® AI to maintain a competitive edge in the marketplace. Our integration process is designed to seamlessly align with your current technological systems, ensuring minimal disruption. By identifying trends, businesses can accurately anticipate their customers' future buying patterns. You can discover the chances of individual shoppers making a purchase or even tailor your audience to assess their likelihood of engaging with certain products. This customized strategy not only enhances customer interactions but also rewards them for sharing their data. Deliver a cohesive and captivating experience across your physical retail space and digital marketing efforts. The foundation for such accurate predictions is rooted in the extensive quality and quantity of data that powers the AI engine's learning framework, which consistently refines its predictive accuracy. Leveraging these insights allows businesses to build deeper connections with their clientele, ultimately driving long-term loyalty and satisfaction. By prioritizing data-driven strategies, organizations can adapt more swiftly to changing consumer behaviors and preferences.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Configure One Cloud
Delighted
EasyMovie
Facebook
Global Shop Solutions
Google Analytics
Indent
Influ2
Kinective Bridge
Mailchimp
Microsoft 365
Salesforce
Salesforce Essentials
Salesforce Field Service Lightning
Salesforce Marketing Cloud
Salesforce Sales Engagement
Salesforce Service Cloud
Segment EDI Platform
X (Twitter)

Integrations Supported

Amazon Web Services (AWS)
Configure One Cloud
Delighted
EasyMovie
Facebook
Global Shop Solutions
Google Analytics
Indent
Influ2
Kinective Bridge
Mailchimp
Microsoft 365
Salesforce
Salesforce Essentials
Salesforce Field Service Lightning
Salesforce Marketing Cloud
Salesforce Sales Engagement
Salesforce Service Cloud
Segment EDI Platform
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/solutions/customer-360/

Company Facts

Organization Name

EPICA

Date Founded

2016

Company Location

United States

Company Website

www.epica.ai/

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

Popular Alternatives

Popular Alternatives

Optimizely One Reviews & Ratings

Optimizely One

Optimizely