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What is Salesforce Essentials?

Essentials offers a robust application that merges sales and customer support capabilities into one cohesive platform. Picture an assistant that scales effortlessly to accommodate your diverse requirements — a thousandfold. Consolidate all your customer data in one place for easy access. Oversee your sales journey from the very first interaction to the ultimate agreement without any hiccups. Engage with your customers through multiple channels, including phone, web chat, social media, and email. Operate your business effortlessly from your mobile device. Generate insightful reports and dashboards to showcase critical business metrics in real-time. Furthermore, seamlessly connect with widely-used tools like Dropbox and DocuSign to enhance your workflow even more. This comprehensive solution not only keeps you connected but also boosts your efficiency in managing both customer relationships and sales activities, ensuring that you remain at the forefront of your business operations. With Essentials, your business can thrive in a competitive marketplace.

What is GOT CRM?

Unexpected opportunities will emerge with the implementation of a more efficient sales strategy. Strengthen your engagement and connection with clients using the top-rated GOT CRM of 2020, trusted by 2,000 happy users worldwide. This innovative CRM allows for the seamless integration of over 60 social applications, positioning it as an invaluable asset for your business. Enjoy the simplicity and security that come with streamlined operational management. Explore our service to experience the flexibility that promotes sustained usage of our CRM. Start your complimentary 15-day trial today—no credit card required and no hidden costs. Step into the future of customer relationship management with assurance, and witness how it can transform your business interactions.

Media

Media

Integrations Supported

Gmail
Microsoft Outlook
Airim
AppFollow
Axis LMS
Basecamp
CA Flowdock
ElectroNeek
Mailchimp
Phrase Localization Platform
Qliktag Platform
QuickBooks Online
QuickBooks Online Advanced
SMS-Magic
Salesforce Anywhere
Salesforce Customer 360
Salesforce Service Cloud
Thematic
Wufoo

Integrations Supported

Gmail
Microsoft Outlook
Airim
AppFollow
Axis LMS
Basecamp
CA Flowdock
ElectroNeek
Mailchimp
Phrase Localization Platform
Qliktag Platform
QuickBooks Online
QuickBooks Online Advanced
SMS-Magic
Salesforce Anywhere
Salesforce Customer 360
Salesforce Service Cloud
Thematic
Wufoo

API Availability

Has API

API Availability

Has API

Pricing Information

$25 per user per month
Free Trial Offered?
Free Version

Pricing Information

$10 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/solutions/essentials/

Company Facts

Organization Name

Got Softwares

Date Founded

2008

Company Location

India

Company Website

www.got-softwares.com

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Financial CRM

Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Real Estate CRM

Campaign Management
Client / Property Matching
Contact Management
Dashboard
Email Marketing
Interaction Tracking
Lead Management
Property Alerts
Referral Tracking
Segmentation

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

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