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Ratings and Reviews 1 Rating
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What is Salesforce Experience Cloud?
Utilize a powerful digital experience platform to craft detailed customer journeys that facilitate the swift creation of secure websites, portals, and applications integrated with essential data. Discover a solution that not only improves customer interaction but also drives revenue growth through ready-made applications and user-friendly drag-and-drop functionalities. Empower your team to efficiently design and enhance captivating digital experiences with low-code web solutions that prioritize security. Personalize content using connected data and AI-driven strategies, while establishing a cohesive source of truth that strengthens customer relationships. Foster cross-department collaboration to offer customers a seamless experience in locating what they require. Ensure that interactions across sales, service, marketing, commerce, and more are fluid, allowing customers to seek out information at their own pace and convenience. Whether your requirements include a knowledge base, a self-service portal, or a community forum, our platform provides a wide array of solutions designed to elevate customer satisfaction. By enabling customers to independently access information, you not only foster a more engaging experience but also build a loyal customer base that feels empowered.
What is Discourse?
Free open-source forum software enables you to create searchable discussions with your customers, loyal supporters, and colleagues. It allows for the development of a self-service resource hub that includes answers to common queries, thought-provoking ideas, and important conversations. Thanks to our automated trust system, every member of the community can help nurture constructive discussions. You can customize the design to match your style, integrate with your favorite services, and cultivate the community you desire, all while boosting user interaction. This platform not only enhances communication but also empowers users to actively participate and share their insights.
Integrations Supported
Common Room
Nango
Zapier
Activepieces
Amp Impact
AppWise
Azure Marketplace
Dataddo
GoMeddo
IFTTT
Integrations Supported
Common Room
Nango
Zapier
Activepieces
Amp Impact
AppWise
Azure Marketplace
Dataddo
GoMeddo
IFTTT
API Availability
Has API
API Availability
Has API
Pricing Information
$250 per month
Free Trial Offered?
Free Version
Pricing Information
$100 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Salesforce
Date Founded
1999
Company Location
United States
Company Website
www.salesforce.com/products/experience-cloud/overview/
Company Facts
Organization Name
Discourse
Date Founded
2013
Company Website
www.discourse.org
Categories and Features
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Digital Experience Platforms (DXP)
Alerts / Notifications
Auto-Tagging
Blogs
Calendar
Content Modeling
Digital Asset Management
File Sharing
Form Builder
Forums / Message Boards
Headless CMS
Knowledge Base
Performance Monitoring
Personalization / Segmentation
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Version Control
Wiki
Workflow Management
Categories and Features
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label