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Ratings and Reviews 1 Rating
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What is Salesforce Experience Cloud?
Utilize a powerful digital experience platform to craft detailed customer journeys that facilitate the swift creation of secure websites, portals, and applications integrated with essential data. Discover a solution that not only improves customer interaction but also drives revenue growth through ready-made applications and user-friendly drag-and-drop functionalities. Empower your team to efficiently design and enhance captivating digital experiences with low-code web solutions that prioritize security. Personalize content using connected data and AI-driven strategies, while establishing a cohesive source of truth that strengthens customer relationships. Foster cross-department collaboration to offer customers a seamless experience in locating what they require. Ensure that interactions across sales, service, marketing, commerce, and more are fluid, allowing customers to seek out information at their own pace and convenience. Whether your requirements include a knowledge base, a self-service portal, or a community forum, our platform provides a wide array of solutions designed to elevate customer satisfaction. By enabling customers to independently access information, you not only foster a more engaging experience but also build a loyal customer base that feels empowered.
What is OpenText Process Automation?
OpenText Process Automation is an advanced low-code platform that empowers organizations to transform complex business processes into intelligent, content-rich automation and dynamic case management applications. It focuses on creating seamless digital experiences tailored to customer, employee, and partner requirements while improving operational efficiency and managing risk. The platform accelerates development with an intuitive drag-and-drop interface, reusable components, and a library of accelerators, helping teams deliver applications faster and at a lower cost. It integrates and orchestrates information flows across diverse enterprise systems, including content platforms, AI tools, and robotic process automation, enabling end-to-end digital process automation. Pre-built, customizable business intelligence reports provide real-time insights that guide business decisions and eliminate the need for complex BI tool deployment. The solution supports collaborative workflows between developers and business users, increasing agility and accelerating time to value. Its flexible cloud-native architecture offers multiple deployment options—on-premises, hybrid, or cloud—allowing organizations to align automation with their IT strategy. Mobile-first design ensures users can manage tasks anytime, anywhere, on any device, enhancing workforce productivity. Packaged applications for contract management, claims, citizen services, and more enable quick time to value. OpenText Process Automation bridges information silos by integrating with major enterprise applications like SAP, Salesforce, and Microsoft, offering a unified interface and 360-degree view of business data.
Integrations Supported
Amp Impact
Bigtincan
Common Room
Delighted
FADEL ARC
Ingeniux
Leaptree Incentivize
Nango
Objective Trapeze
OpenText MBPM
Integrations Supported
Amp Impact
Bigtincan
Common Room
Delighted
FADEL ARC
Ingeniux
Leaptree Incentivize
Nango
Objective Trapeze
OpenText MBPM
API Availability
Has API
API Availability
Has API
Pricing Information
$250 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Salesforce
Date Founded
1999
Company Location
United States
Company Website
www.salesforce.com/products/experience-cloud/overview/
Company Facts
Organization Name
OpenText
Date Founded
1991
Company Location
Canada
Company Website
www.opentext.com/products/process-automation
Categories and Features
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Digital Experience Platforms (DXP)
Alerts / Notifications
Auto-Tagging
Blogs
Calendar
Content Modeling
Digital Asset Management
File Sharing
Form Builder
Forums / Message Boards
Headless CMS
Knowledge Base
Performance Monitoring
Personalization / Segmentation
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Version Control
Wiki
Workflow Management
Categories and Features
Business Rules Management Systems (BRMS)
Access Control / Permissions
Code Development Environment
Deploy Across Platforms
Flexible Hosting Options
Lifecycle Management
No Code Development
Simulation
Validation Tools
Digital Experience Platforms (DXP)
Alerts / Notifications
Auto-Tagging
Blogs
Calendar
Content Modeling
Digital Asset Management
File Sharing
Form Builder
Forums / Message Boards
Headless CMS
Knowledge Base
Performance Monitoring
Personalization / Segmentation
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Version Control
Wiki
Workflow Management