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What is Salesforce Financial Services Cloud?

When workflows operate without friction, trust is able to grow and thrive. By leveraging Financial Services Cloud and Slack, teams can collaborate in real-time, share insights instantly, comply with regulations, and make quick, informed decisions from anywhere. This empowers senior bankers, analysts, compliance officers, and department heads to build deeper relationships with clients. Manage pipelines effectively, foster collaboration among deal teams, and harness both internal and external data to ensure crucial information is delivered to the right people at the optimal time. Revolutionize your banking operations with a focus on client priorities and enhance their financial health. Equip your workforce to provide seamless interactions across multiple channels. Meet the evolving digital needs of the industry through multi-channel engagement, cutting-edge product innovation, and efficient processes. From a single cloud-based platform, you can generate quotes, manage service requests, and process claims, thereby ensuring a holistic approach to client service. This integration not only streamlines operations but also significantly enriches the overall customer experience, fostering loyalty and satisfaction. By prioritizing these aspects, financial institutions can position themselves for sustained success in a competitive landscape.

What is Financial Cloud?

Financial Cloud distinguishes itself as the leading Financial CRM platform committed to improving exceptional customer interactions. Our mission is to revolutionize the way financial organizations engage with consumers, emphasizing the importance of both efficiency and a pleasurable, supportive service experience. Whether you are a customer, a call center agent, or the CEO of a financial entity, our commitment lies in guaranteeing that the experience is both positive and enriching for everyone involved. By placing the needs of all stakeholders at the forefront, we strive to cultivate a more cohesive and fulfilling service landscape, ultimately enhancing the overall relationship between financial institutions and their clients. This holistic approach not only benefits individual users but also strengthens the entire financial ecosystem.

Media

Media

No images available

Integrations Supported

Cobalt
QuickBooks Online
QuickBooks Online Advanced
SAP Concur
Sage Intacct
Salesforce
Slack
Workato
Xero

Integrations Supported

Cobalt
QuickBooks Online
QuickBooks Online Advanced
SAP Concur
Sage Intacct
Salesforce
Slack
Workato
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/solutions/industries/financial-services/overview/

Company Facts

Organization Name

Financial Cloud

Date Founded

2014

Company Website

www.financial-cloud.com

Categories and Features

Financial CRM

Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management

Categories and Features

Financial CRM

Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management

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