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Ratings and Reviews 0 Ratings
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What is Salesforce Government Cloud?
Government Cloud Plus is designed to meet the stringent security needs of a variety of U.S. entities, which encompass federal, state, and local agencies, along with government contractors and federally funded research and development centers (FFRDCs), enabling these organizations to focus on their core missions. By offering intuitive business applications tailored for federal, state, and local agencies, as well as the aerospace and defense industries, it not only increases customer satisfaction but also enhances employee productivity. The program features thorough security monitoring and remediation practices that align with FedRAMP and DoD requirements, including yearly assessments by third-party evaluators (3PAO) to guarantee the implementation of effective security controls. Moreover, users benefit from access to a dedicated U.S. citizen support team that provides timely and knowledgeable assistance for any inquiries related to usage, technical issues, or coding problems. This unwavering dedication to both security and support empowers organizations to carry out their missions with greater efficiency and effectiveness. Ultimately, Government Cloud Plus serves as a vital resource for public sector entities striving to navigate their unique challenges while maintaining a strong security posture.
What is CivicTrack?
A software solution designed specifically for managing constituents in alignment with your mission. This powerful cloud-based platform empowers you to build meaningful relationships with those you serve. CivicTrack streamlines case management like never before, allowing you to connect constituents with vital services, provide timely updates, and oversee all communications related to a case from a unified dashboard. With CivicTrack, you can centralize all contact information and interaction history in a single, easily accessible online repository, ensuring that each constituent has a thorough profile. The platform also supports seamless case tracking, email communication, and file storage, keeping a detailed record of all actions and correspondence in one convenient space.
Thinking of transitioning from Excel or another service? We offer implementation assistance to ensure a seamless and secure migration of your data into CivicTrack. While the platform is designed to be intuitive right from the beginning, we also provide free training for all users, along with ongoing support. Each user benefits from permission-based access and a high degree of customization to meet their unique needs. Moreover, our dedicated customer service team is always on hand to help with any inquiries or issues you might face while utilizing the software. With CivicTrack, managing your constituents becomes not only easier but also more effective, fostering deeper connections in your community.
Integrations Supported
AWS GovCloud
Salesforce Customer 360
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$46/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Salesforce
Date Founded
1999
Company Location
United States
Company Website
www.salesforce.com/solutions/industries/government/government-cloud/
Company Facts
Organization Name
CivicTrack
Date Founded
2008
Company Location
United States
Company Website
www.civictrack.com
Categories and Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management
Categories and Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management
Municipal
Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management
Nonprofit
Accounting
Committee Management
Donor Management
Dues Management
Event Management
Fundraising Management
Member Database
Membership Management
Social Media Management
Volunteer Management