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What is Salesforce Government Cloud?

Government Cloud Plus is designed to meet the stringent security needs of a variety of U.S. entities, which encompass federal, state, and local agencies, along with government contractors and federally funded research and development centers (FFRDCs), enabling these organizations to focus on their core missions. By offering intuitive business applications tailored for federal, state, and local agencies, as well as the aerospace and defense industries, it not only increases customer satisfaction but also enhances employee productivity. The program features thorough security monitoring and remediation practices that align with FedRAMP and DoD requirements, including yearly assessments by third-party evaluators (3PAO) to guarantee the implementation of effective security controls. Moreover, users benefit from access to a dedicated U.S. citizen support team that provides timely and knowledgeable assistance for any inquiries related to usage, technical issues, or coding problems. This unwavering dedication to both security and support empowers organizations to carry out their missions with greater efficiency and effectiveness. Ultimately, Government Cloud Plus serves as a vital resource for public sector entities striving to navigate their unique challenges while maintaining a strong security posture.

What is GOGov?

Government Simplified - Designed for citizens, employees, and elected representatives, GOGov serves millions daily across over 200 local government entities. The platform features tools for managing Citizen Requests, sending Citizen Notifications, and facilitating Online Permitting processes. For further details, check out GOGovApps.com. Additionally, GOGov aims to enhance civic engagement and streamline communication between the government and its constituents.

Media

Media

Integrations Supported

AWS GovCloud

Integrations Supported

ArcGIS

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Simple population-based pricing.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/solutions/industries/government/government-cloud/

Company Facts

Organization Name

GOGov

Company Location

United States

Company Website

www.gogovapps.com

Categories and Features

Citizen Engagement

Not specified

Government

Not specified

Categories and Features

Citizen Engagement

Not specified

Code Enforcement

Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control

Government

Code Enforcement
Compliance Management
Inventory Management
License Issuance
Permit Issuance
Self Service Portal
Work Order Management

Municipal

Animal Licensing
Code Enforcement
Inventory Management
License Issuance
Permit Issuance
Work Order Management

Permit

Automated Routing
Building Permits
Business License
Code Enforcement
Customer Portal
Expiration Date Tracking
Inspection Management
Mobile Access
Online Applications
Online Payments
Parking Permits
Renewal Management

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