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What is Salesforce HR Service Management?

Salesforce HR Service Management, built on the world’s #1 CRM, helps businesses enhance employee support and streamline HR operations. By providing a centralized, AI-powered employee portal, employees can access personalized support and resolve issues independently, improving their overall experience. HR teams benefit from AI-driven case management, automated workflows, and seamless integrations with existing systems, enabling faster resolutions and more efficient processes. With a unified solution for managing employee requests, tracking cases, and ensuring compliance, Salesforce HR Service boosts productivity while reducing administrative overhead. This solution is scalable and customizable to fit the needs of any organization, from small businesses to enterprise-level companies.

What is HR Acuity?

HR Acuity stands out as the sole platform tailored specifically for managing employee relations and investigations. Our HR case management solution empowers organizations to foster an improved workplace environment by conducting detailed and thorough inquiries into allegations of employee misconduct, all while reducing potential legal and financial liabilities. The platform facilitates uniform documentation, efficient searching, comprehensive reporting, and supports both post-hire and exit interview processes, ensuring a streamlined approach to employee management and relations. Furthermore, its innovative features help organizations maintain compliance and enhance overall employee satisfaction.

Media

Media

Integrations Supported

APISCRAPY

Integrations Supported

Emtrain
HRMLabs
NAVEXEngage
ServiceNow

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Contact Us

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/eu/service/employee-engagement/

Company Facts

Organization Name

HR Acuity

Date Founded

2006

Company Location

United States

Company Website

www.hracuity.com

Categories and Features

HR Case Management

Not specified

Team Management

Assignment Management
Resource Management

Categories and Features

Corporate Wellness

Not specified

Employee Engagement

Benchmarking
Cultural Alignment
Health & Wellness Programs
Performance Management

Employee Monitoring

Activity Monitoring

HR Analytics

Dashboard
HR Metrics Library
Predictive Modeling
Trend Analysis

HR Case Management

Not specified

HR Compliance

Alerts / Notifications
Customizable HR Documents
Records Management
Regulations Monitoring
Reporting / Analytics

HR Employee File Management

Regulatory Compliance

Human Resources

360 Degree Feedback
Compliance Management
Employee Lifecycle Management
Performance Management
Time & Attendance Management

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Performance Management

On-going Performance Tracking

Workforce Management

Labor Projection
Performance Appraisal
Variable Workforce

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