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What is Salesforce HR Service Management?
Salesforce HR Service Management, built on the world’s #1 CRM, helps businesses enhance employee support and streamline HR operations. By providing a centralized, AI-powered employee portal, employees can access personalized support and resolve issues independently, improving their overall experience. HR teams benefit from AI-driven case management, automated workflows, and seamless integrations with existing systems, enabling faster resolutions and more efficient processes. With a unified solution for managing employee requests, tracking cases, and ensuring compliance, Salesforce HR Service boosts productivity while reducing administrative overhead. This solution is scalable and customizable to fit the needs of any organization, from small businesses to enterprise-level companies.
What is PeopleDoc?
At the core of PeopleDoc's HR Service Delivery solutions lie innovative approaches designed to boost the effectiveness of HR teams while enhancing the overall experience for employees. These tools are crafted specifically for HR specialists, aiming to simplify complex processes and improve compliance protocols. Remarkably, our offerings ensure that employees enjoy and benefit from their interactions with HR. The Employee Case Management and Knowledgebase feature provides a personalized portal for individuals to tackle their inquiries and submit HR requests when they need further support. By automating cumbersome manual tasks, our system enables employees to concentrate more on their responsibilities without requiring any coding knowledge. Furthermore, our sophisticated document management capabilities enhance secure storage of documents, ensuring accessibility across multiple devices. Customizable dashboards align with your organization’s unique needs and help track vital KPIs, fostering informed decision-making. Ultimately, these solutions contribute to creating a more engaged, productive, and harmonious workplace environment, setting a new standard for HR interactions.
Integrations Supported
APISCRAPY
ChangeEngine
InfoMart
ONE@Work
PredictiveHR
SAP Store
Integrations Supported
APISCRAPY
ChangeEngine
InfoMart
ONE@Work
PredictiveHR
SAP Store
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Salesforce
Date Founded
1999
Company Location
United States
Company Website
www.salesforce.com/eu/service/employee-engagement/
Company Facts
Organization Name
Ultimate Software
Date Founded
1990
Company Location
United States
Company Website
www.people-doc.com
Categories and Features
HR Employee File Management
Access Controls
Centralized Employee Files
Dashboard
Email Notifications
Paper & Digital
Regulatory Compliance
Retention Settings
Search
Sharing Spaces
Signature
Team Management
Assignment Management
Commenting / Notes
Goal Setting / Tracking
Messaging
Productivity Analysis
Progress Tracking
Project Planning
Resource Management
Task Management
Third Party Integration
Time Tracking
Categories and Features
HR Analytics
Compensation Plan Modeling
Dashboard
HR Metrics Library
Leave & Absence Reporting
Predictive Modeling
Recruiting Management
Succession Planning
Talent Management
Trend Analysis
Turnover Tracking
HR Employee File Management
Access Controls
Centralized Employee Files
Dashboard
Email Notifications
Paper & Digital
Regulatory Compliance
Retention Settings
Search
Sharing Spaces
Signature
Onboarding
Course Management
Document Management
E-Verify / I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Employee Portal
File Management
Job Description Management
Orientation Management
Self Service Portal
Task Management
Tax Forms
Training Management