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What is Salesforce Life Sciences Cloud?

Salesforce's Life Sciences Cloud serves as a comprehensive solution designed to support pharmaceutical, biotech, and MedTech companies throughout the entire product lifecycle, spanning from early clinical trials to the ultimate phase of commercialization. By utilizing AI-powered tools and valuable data insights, the platform enhances engagement with patients, speeds up the response times for medical inquiries, streamlines the management of clinical trials, and strengthens sales and marketing efforts. Its functionalities, which include intelligent engagement with healthcare professionals, personalized patient services, and predictive analytics, empower organizations to tailor experiences, improve patient outcomes, and adeptly navigate intricate regulatory landscapes. Furthermore, the platform's ability to integrate smoothly with other Salesforce products and third-party applications provides a well-rounded view of the healthcare sector. This integrated strategy not only fosters collaboration among various stakeholders but also encourages innovation within the healthcare ecosystem, ultimately leading to better solutions for patients and providers alike. By bringing together advanced technology and industry expertise, the Life Sciences Cloud positions itself as a pivotal resource for companies aiming to thrive in a rapidly evolving market.

What is Infor CRM?

Infor CRM is more than just a standard database; it provides an all-encompassing view of customer interactions across various channels. This Customer Relationship Management (CRM) software generates valuable insights into every touchpoint with customers within an organization’s departments, such as sales, marketing, customer service, and support. By harnessing in-depth customer profiles and tools aimed at improving sales efficiency, users can identify opportunities that enhance the success of each interaction and streamline sales workflows. Equipped with a robust array of analytics, sales management options, and proactive alerts, businesses can conduct accurate forecasting, make strategic choices, and oversee teams and territories with greater effectiveness. Being a cloud-based solution, Infor CRM includes functionality for sales, customer service, marketing analytics, and reporting, while seamlessly connecting with Infor ERP systems, Birst® Networked BI, and other elements of Infor’s Customer Experience Suite. By overseeing the complete customer lifecycle on a unified platform, organizations can tap into future sales possibilities while guaranteeing exceptional customer service. In summary, Infor CRM is essential not only for facilitating business expansion but also for significantly improving customer satisfaction levels, making it indispensable for modern enterprises.

Media

Media

Integrations Supported

ADP StandOut
CAQ.Net
CompuFACT
FortnaWES
Hudini
IRIS Guest
InterForm
LinkedIn Sales Navigator
Maileon
OnLearned
OpenKey
RFID4U
Selectron Relay
SimpleLegal
Smart Demand Planner
TCS Intelligent Urban Exchange
TCS OmniStore
TCS TAP
eRep
extrakt.AI

Integrations Supported

ADP StandOut
CAQ.Net
CompuFACT
FortnaWES
Hudini
IRIS Guest
InterForm
LinkedIn Sales Navigator
Maileon
OnLearned
OpenKey
RFID4U
Selectron Relay
SimpleLegal
Smart Demand Planner
TCS Intelligent Urban Exchange
TCS OmniStore
TCS TAP
eRep
extrakt.AI

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/healthcare-life-sciences/life-sciences-software/

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/products/customer-experience-suite/crm

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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