Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • TrueLoyal Reviews & Ratings
    236 Ratings
    Company Website
  • Extole Reviews & Ratings
    66 Ratings
    Company Website
  • Rezku Point of Sale Reviews & Ratings
    59 Ratings
    Company Website
  • VoucherCart Reviews & Ratings
    55 Ratings
    Company Website
  • RetailEdge Reviews & Ratings
    194 Ratings
    Company Website
  • Referral Factory Reviews & Ratings
    348 Ratings
    Company Website
  • SocialLadder Reviews & Ratings
    20 Ratings
    Company Website
  • Motivosity Reviews & Ratings
    4,038 Ratings
    Company Website
  • Modento Reviews & Ratings
    89 Ratings
    Company Website
  • Bucketlist Rewards Reviews & Ratings
    1,201 Ratings
    Company Website

What is Salesforce Loyalty Management?

Salesforce Loyalty Management serves as a robust platform designed to help organizations create and manage intelligent, tailored loyalty programs that enhance customer engagement and increase their lifetime value. Built on the Salesforce Customer 360 Platform, it enables businesses to craft loyalty schemes featuring various tiers, points, rewards, and benefits that cater to both B2B and B2C markets. This solution fosters collaboration across diverse sectors, allowing customers to earn and redeem rewards across multiple brands, while also equipping businesses with tools for effectively onboarding partners and coordinating joint marketing campaigns. By utilizing AI-driven functionalities, it helps companies identify brand advocates, oversee referral programs, and deliver personalized promotions based on customer data and behavioral insights. In addition, when integrated with Salesforce Marketing Cloud, Service Cloud, and Tableau, Loyalty Management provides a unified view of the customer, facilitating smooth interactions at every touchpoint. This holistic strategy not only strengthens customer loyalty but also contributes to sustainable growth for businesses over the long term. Ultimately, the platform positions brands to build lasting relationships with their customers, ensuring they remain engaged and satisfied.

What is DataCandy?

DataCandy stands out as a leading North American firm specializing in customer engagement solutions, particularly through customized gift card and loyalty programs designed for various industries such as retail, hospitality, and petroleum. Their user-friendly and secure platform is widely adopted across many locations in both Canada and the United States, serving a broad spectrum of clients from small enterprises to large corporations. By equipping businesses with effective tools to oversee customer loyalty and gift card programs, DataCandy significantly boosts customer engagement and retention through personalized strategies driven by data insights. The innovative approaches employed by the company enable businesses to build stronger customer connections, promoting repeat purchases and enhancing loyalty. Consequently, DataCandy is essential for empowering businesses to succeed in a highly competitive market environment, ensuring they have the resources needed to adapt and grow. This commitment to driving customer satisfaction reflects the company's dedication to fostering long-term relationships between businesses and their customers.

Media

Media

Integrations Supported

Apple Pay
CakeMail
Clover
Cluster POS
Elavon
Fiserv
Google Pay
Kubera
MOBI
Magento
Merrco
Moneris
NiceJob
PayFacto
Salesforce
Salesforce Marketing Cloud
Salesforce Service Cloud
Shopify
Tableau
Virtuous Payments

Integrations Supported

Apple Pay
CakeMail
Clover
Cluster POS
Elavon
Fiserv
Google Pay
Kubera
MOBI
Magento
Merrco
Moneris
NiceJob
PayFacto
Salesforce
Salesforce Marketing Cloud
Salesforce Service Cloud
Shopify
Tableau
Virtuous Payments

API Availability

Has API

API Availability

Has API

Pricing Information

$20,000 per month
Free Trial Offered?
Free Version

Pricing Information

$35/month/location
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/marketing/loyalty-management/

Company Facts

Organization Name

DataCandy

Date Founded

2002

Company Location

Canada

Company Website

datacandy.com

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Popular Alternatives

Popular Alternatives

Loyax Reviews & Ratings

Loyax

Sirma
CrowdTwist Reviews & Ratings

CrowdTwist

Oracle