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What is Salesforce Loyalty Management?

Salesforce Loyalty Management serves as a robust platform designed to help organizations create and manage intelligent, tailored loyalty programs that enhance customer engagement and increase their lifetime value. Built on the Salesforce Customer 360 Platform, it enables businesses to craft loyalty schemes featuring various tiers, points, rewards, and benefits that cater to both B2B and B2C markets. This solution fosters collaboration across diverse sectors, allowing customers to earn and redeem rewards across multiple brands, while also equipping businesses with tools for effectively onboarding partners and coordinating joint marketing campaigns. By utilizing AI-driven functionalities, it helps companies identify brand advocates, oversee referral programs, and deliver personalized promotions based on customer data and behavioral insights. In addition, when integrated with Salesforce Marketing Cloud, Service Cloud, and Tableau, Loyalty Management provides a unified view of the customer, facilitating smooth interactions at every touchpoint. This holistic strategy not only strengthens customer loyalty but also contributes to sustainable growth for businesses over the long term. Ultimately, the platform positions brands to build lasting relationships with their customers, ensuring they remain engaged and satisfied.

What is Perkville?

Create customized rewards in only a few minutes to encourage your customers for various actions like shopping, attending classes, recommending others, and promoting on social media. Perkville provides an automated rewards and referral system that lets you concentrate on running your business instead of managing the rewards program. Customers earn and redeem points right at your location, fostering a stronger connection with your brand. We boost customer engagement by motivating them to invite friends and highlight your business on social media platforms. With Perkville, you can anticipate a rise in referrals, enhanced customer loyalty, and more online conversations about your brand. Additionally, you can devise promotional deals that customers can easily share with friends through email, Facebook, or Twitter. Our system tracks when their referrals complete purchases and takes care of reward distribution automatically. You have the liberty to determine the rewards that can be redeemed, ensuring they resonate with your clientele. Furthermore, we provide personalized best practices tailored to your unique business needs, ensuring you make the most out of your rewards program while keeping your customers engaged and satisfied. This comprehensive approach not only strengthens relationships with existing customers but also attracts new ones, fueling your business's growth.

Media

Media

Integrations Supported

Constant Contact
Lightspeed Retail
Mailchimp
PULSE Software
Salesforce
Salesforce Customer 360
Salesforce Marketing Cloud
Salesforce Service Cloud
SyncApps
Tableau
Virtuagym
fitDEGREE

Integrations Supported

Constant Contact
Lightspeed Retail
Mailchimp
PULSE Software
Salesforce
Salesforce Customer 360
Salesforce Marketing Cloud
Salesforce Service Cloud
SyncApps
Tableau
Virtuagym
fitDEGREE

API Availability

Has API

API Availability

Has API

Pricing Information

$20,000 per month
Free Trial Offered?
Free Version

Pricing Information

$1 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/marketing/loyalty-management/

Company Facts

Organization Name

Perkville

Date Founded

2010

Company Location

United States

Company Website

www.perkville.com

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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