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What is Salesforce Marketing Cloud Personalization?

Elevate each customer's experience by harnessing AI and real-time data to boost conversions while reducing costs. Treat every client as a distinct individual, enhancing the effectiveness of your marketing strategies with our cutting-edge personalization technology. Employ machine learning and AI to create bespoke experiences, tailoring everything from website layouts to mobile app functionalities, product recommendations, and beyond. By personalizing every facet of the customer journey to meet specific performance metrics—whether it's attracting new clientele or nurturing customer loyalty—you can merge real-time user behavior with historical data. Improve webpage personalization with machine learning, optimizing calls to action like banners and pop-ups. Additionally, you can adapt and test at the speed of your customers' online activities, with personalization choices implemented in mere milliseconds. Utilize AI to evaluate current intent data alongside past business interactions to reveal customer preferences, interests, and affinities, ensuring that every engagement resonates uniquely with the individual. This comprehensive strategy not only boosts customer satisfaction but also fosters impactful interactions that can significantly enhance overall business performance, ultimately leading to sustained growth and success in a competitive market. By continuously refining your approach based on user feedback and behavioral trends, you can further strengthen the bond between your brand and its customers.

What is Acoustic Personalization?

Acoustic Personalization significantly improves user interactions, allowing you to elevate engagement and conversion rates on your websites, landing pages, and mobile applications. This cutting-edge method enables you to deliver tailored content and AI-generated product recommendations to every visitor in real-time. Additionally, you can further enhance your strategy through A/B testing and by monitoring key performance indicators to assess your campaign's success. By utilizing this powerful solution, you can accelerate the growth of your audience and implement personalized marketing efforts with greater ease. Experience the full benefits of Acoustic Personalization, which also helps Acoustic Campaign drive superior outcomes. Refine your targeted outreach by creating and sharing specific audiences designed for both content personalization and A/B testing across your web channels. Optimize engagement by harnessing both immediate (in-session) and past behavioral data to customize the content presented to each unique visitor. Ultimately, this strategy can lead to increased shopping cart values and higher conversion rates through individualized AI recommendations for each user. Furthermore, this process not only simplifies user engagement but also significantly enhances the overall impact of your marketing strategies, paving the way for more effective campaigns.

Media

Media

Integrations Supported

Acoustic Campaign
Constant Contact Lead Gen & CRM
Desktop.com
Eloqua
Google Analytics
Hightouch
HubSpot Marketing Hub
LinkedIn
Marketo
NetSuite
Salesforce
Salesforce Agentforce
Salesforce Marketing Cloud
Salesforce Marketing Cloud Account Engagement
Salesforce Marketing Cloud Engagement
Salesforce Marketing Cloud Intelligence
WordPress

Integrations Supported

Acoustic Campaign
Constant Contact Lead Gen & CRM
Desktop.com
Eloqua
Google Analytics
Hightouch
HubSpot Marketing Hub
LinkedIn
Marketo
NetSuite
Salesforce
Salesforce Agentforce
Salesforce Marketing Cloud
Salesforce Marketing Cloud Account Engagement
Salesforce Marketing Cloud Engagement
Salesforce Marketing Cloud Intelligence
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/products/marketing-personalization/

Company Facts

Organization Name

Acoustic

Date Founded

2019

Company Location

United States

Company Website

acoustic.com/products/personalization/

Categories and Features

AB Testing

Audience Targeting
Campaign Segmentation
Funnel Analysis
Heatmaps
Landing Pages / Web Forms
Multivariate Testing
Split Testing
Statistical Relevance Analysis
Surveys
Test Scheduling
Visual Editor

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

eCommerce Personalization

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Categories and Features

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

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