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What is Salesforce Order Management?

Minimize costs while fostering substantial growth by implementing a customer-focused order management system. Improve the effectiveness of omnichannel order handling by equipping agents with a unified perspective across all platforms, allowing for seamless order management and adjustments. Optimize order processing for efficiency in terms of cost, speed, and sustainability through immediate access to inventory insights. Utilize automation and AI to pinpoint the most economical workflows. Adapt to changing demand flexibly with intuitive tools and premier technology resources. Increase order volume while reducing expenses through these cutting-edge features. Improve customer support by merging order history and customer information into one easy-to-access interface. Boost customer satisfaction by ensuring faster and more cost-effective order fulfillment. Connect commerce experiences with visibility into real-time inventory oversight. Further enhance customer service and automation capabilities. By integrating the strengths of Order Servicing with Service Cloud, you can create a truly unified experience for your clients. In conclusion, implementing efficient omnichannel fulfillment strategies not only saves time but also increases profitability, guaranteeing that your business stays competitive in a fast-paced market while continuously adapting to customer needs.

What is Infor Networked Order Management?

Infor Networked Order Management (INOM) is a cloud-based software solution tailored for the retail sector, focusing on advanced order orchestration while improving the management of international supply chains. It delivers extensive transparency into company inventory, which aids in effective fulfillment and restocking, all while enhancing customer service for today's always-connected consumers. By providing a consolidated view of inventory across the entire retail supply chain, INOM guarantees that businesses have a dependable source for available-to-promise inventory. This system intelligently recommends the best strategies for fulfilling and delivering inventory to customers, thereby streamlining overall operations. Furthermore, INOM's API-centric architecture connects all commerce channels and touchpoints, promoting real-time data access and a unified operational overview. The adoption of INOM can greatly boost order processing speed, improve inventory management accuracy, and accelerate value realization for retailers, ultimately contributing to a more responsive and agile retail environment. In this way, retailers can better meet customer expectations and adapt to changing market conditions.

Media

Media

Integrations Supported

1440
Canopy
Salesforce

Integrations Supported

1440
Canopy
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

$0.15 per order
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Company Location

United States

Company Website

www.salesforce.com/products/commerce-cloud/ecommerce/order-management/

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/products/networked-order-management

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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