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What is Salesforce Order Management?

Minimize costs while fostering substantial growth by implementing a customer-focused order management system. Improve the effectiveness of omnichannel order handling by equipping agents with a unified perspective across all platforms, allowing for seamless order management and adjustments. Optimize order processing for efficiency in terms of cost, speed, and sustainability through immediate access to inventory insights. Utilize automation and AI to pinpoint the most economical workflows. Adapt to changing demand flexibly with intuitive tools and premier technology resources. Increase order volume while reducing expenses through these cutting-edge features. Improve customer support by merging order history and customer information into one easy-to-access interface. Boost customer satisfaction by ensuring faster and more cost-effective order fulfillment. Connect commerce experiences with visibility into real-time inventory oversight. Further enhance customer service and automation capabilities. By integrating the strengths of Order Servicing with Service Cloud, you can create a truly unified experience for your clients. In conclusion, implementing efficient omnichannel fulfillment strategies not only saves time but also increases profitability, guaranteeing that your business stays competitive in a fast-paced market while continuously adapting to customer needs.

What is Planet Unified Commerce?

All retail technology interactions are overseen by a single, cohesive platform. Harnessing advanced technology allows for the enhancement of sales and aligns commerce with the latest consumer purchasing trends. Unified commerce offers a completely integrated suite of products designed to deliver a seamless shopping experience across various channels. It maximizes your omnichannel capabilities, leading to increased revenue and ensuring that customers can reach your products at any time and from any location. With the expertise of a single partner who is well-informed and accessible around the clock in your preferred language, you can have confidence in your operations. Additionally, the combination of integrated software and hardware can swiftly revamp your infrastructure, ease IT maintenance challenges, and significantly boost your productivity while also keeping your business adaptable to future changes.

Media

Media

Integrations Supported

1440
Canopy
Salesforce

Integrations Supported

Alma
Magento
PrestaShop
Salesforce Agentforce Commerce

API Availability

API Availability

Pricing Information

$0.15 per order
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Salesforce

Company Location

United States

Company Website

www.salesforce.com/products/commerce-cloud/ecommerce/order-management/

Company Facts

Organization Name

Planet

Date Founded

1985

Company Location

Ireland

Company Website

www.weareplanet.com/unified-commerce

Categories and Features

Order Management

Not specified

Categories and Features

eCommerce

Not specified

Order Management

Back Order Management
Catalog Management
Order Entry
Order Fulfillment
Order Tracking
Returns Management
Shipping Management

Retail Management

Commission Management
Merchandise Management
Multi-Location
Order Management
Reporting/Analytics
Returns Management
eCommerce

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