Ratings and Reviews 60 Ratings
Ratings and Reviews 0 Ratings
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What is Salesforce?
                Salesforce’s CRM offerings for small businesses come in two comprehensive suites: Starter Suite and Pro Suite, each crafted to fuel growth by connecting key business functions in one seamless platform. Starter Suite is ideal for small businesses beginning their CRM journey, combining marketing, sales, service, and commerce tools with easy setup and AI-driven guidance, supported by a free 30-day trial and 40% off pricing. Pro Suite elevates this experience with greater customization options, powerful automation, real-time chat, sales quoting and forecasting, and access to hundreds of additional apps via AppExchange, making it perfect for businesses with evolving and complex needs. Both suites include features such as campaign templates, smart segmentation, case management, and storefront builder, allowing businesses to build strong customer relationships and grow revenue across multiple channels. Pro Suite customers also benefit from enhanced pipeline visibility, streamlined payment processes, and comprehensive customer service automation to improve operational efficiency. Salesforce’s rich resource ecosystem — including Trailhead courses, live events, and an active community — supports businesses in maximizing their CRM investment. Customer testimonials emphasize the scalability and flexibility of these solutions, showing how Salesforce adapts to changing business demands. Whether launching or expanding, these CRM suites ensure companies have the tools they need to succeed and scale without switching platforms.
            
        
            What is BSI CRM?
                BSI CRM offers a comprehensive 360-degree perspective on your customers, accessible from any department and at every point of interaction. Its modular architecture, open technology, and extensive configurability are sure to impress you. This solution has garnered accolades from both industry experts and satisfied customers for its remarkable flexibility and has been recognized with various CRM awards. The most gratifying aspect for us is the happiness of our users. With nearly 25 years of passion and expertise in CRM, we are now proud to present BSI CRM in its 16th generation, driven by a state-of-the-art platform and innovative product advancements. If your organization faces complex demands typical of larger enterprises, we are the ideal partner for you. Our extensive array of interfaces and broad ecosystem further enhance our offering. Additionally, our wealth of experience is evident in our appealing total cost of ownership (TCO) metrics. BSI CRM seamlessly integrates with your business processes and IT framework, catering effectively to both B2B and B2C models. With BSI CRM, you can confidently navigate the complexities of customer relationship management.
            
        
            Integrations Supported
            
                
    Enterprise Bot
            
            
        
        
    
        
        
            
                
    Wufoo
            
            
        
        
    
        
        
            
                
    Bling
            
            
        
        
    
        
        
            
                
    Borealis
            
            
        
        
    
        
        
            
                
    Cloud Compliance
            
            
        
        
    
        
        
            
                
    Front
            
            
        
        
    
        
        
            
                
    HiDOCTOR
            
            
        
        
    
        
        
            
                
    Highspot
            
            
        
        
    
        
        
            
                
    Klickrr
            
            
        
        
    
        
        
            
                
    MOS Chorus
            
            
        
        
    
                
                    
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
                
            Integrations Supported
            
                
    Enterprise Bot
            
            
        
        
    
        
        
            
                
    Wufoo
            
            
        
        
    
        
        
            
                
    Bling
            
            
        
        
    
        
        
            
                
    Borealis
            
            
        
        
    
        
        
            
                
    Cloud Compliance
            
            
        
        
    
        
        
            
                
    Front
            
            
        
        
    
        
        
            
                
    HiDOCTOR
            
            
        
        
    
        
        
            
                
    Highspot
            
            
        
        
    
        
        
            
                
    Klickrr
            
            
        
        
    
        
        
            
                
    MOS Chorus
            
            
        
        
    
                
                    
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
        
        
        
    
                
            API Availability
            
                Has API
            
            
        
        
    
                API Availability
            
                Has API
            
            
        
        
    
                Pricing Information
        $25.00/month/user
        
    
    
    
        
        
            
                Free Trial Offered?
            
            
        
        
    
        
        
            
                Free Version
            
            
        
        
    
            Pricing Information
        Pricing not provided.
        
        
    
    
    
        
        
            
                Free Trial Offered?
            
            
        
        
    
        
        
            
                Free Version
            
            
        
        
    
            Supported Platforms
            
                SaaS
            
            
        
        
    
        
        
            
                Android
            
            
        
        
    
        
        
            
                iPhone
            
            
        
        
    
        
        
            
                iPad
            
            
        
        
    
        
        
            
                Windows
            
            
        
        
    
        
        
            
                Mac
            
            
        
        
    
        
        
            
                On-Prem
            
            
        
        
    
        
        
            
                Chromebook
            
            
        
        
    
        
        
            
                Linux
            
            
        
        
    
                Supported Platforms
            
                SaaS
            
            
        
        
    
        
        
            
                Android
            
            
        
        
    
        
        
            
                iPhone
            
            
        
        
    
        
        
            
                iPad
            
            
        
        
    
        
        
            
                Windows
            
            
        
        
    
        
        
            
                Mac
            
            
        
        
    
        
        
            
                On-Prem
            
            
        
        
    
        
        
            
                Chromebook
            
            
        
        
    
        
        
            
                Linux
            
            
        
        
    
                Customer Service / Support
            
                Standard Support
            
            
        
        
    
        
        
            
                24 Hour Support
            
            
        
        
    
        
        
            
                Web-Based Support
            
            
        
        
    
                Customer Service / Support
            
                Standard Support
            
            
        
        
    
        
        
            
                24 Hour Support
            
            
        
        
    
        
        
            
                Web-Based Support
            
            
        
        
    
                Training Options
            
                Documentation Hub
            
            
        
        
    
        
        
            
                Webinars
            
            
        
        
    
        
        
            
                Online Training
            
            
        
        
    
        
        
            
                On-Site Training
            
            
        
        
    
                Training Options
            
                Documentation Hub
            
            
        
        
    
        
        
            
                Webinars
            
            
        
        
    
        
        
            
                Online Training
            
            
        
        
    
        
        
            
                On-Site Training
            
            
        
        
    
                Company Facts
Organization Name
Salesforce
Date Founded
1999
Company Location
United States
Company Website
www.salesforce.com
Company Facts
Organization Name
BSI Business Systems Integration AG
Date Founded
1996
Company Location
Switzerland
Company Website
www.bsi-software.com
Categories and Features
Automotive CRM
                                        Call Logging
                                        
                                    
                                    
                                    
                                        Contact Management
                                        
                                    
                                    
                                    
                                        Customer Support
                                        
                                    
                                    
                                    
                                        Inventory Management
                                        
                                    
                                    
                                    
                                        Lease Management
                                        
                                    
                                    
                                    
                                        List Management
                                        
                                    
                                    
                                    
                                        Marketing Automation
                                        
                                    
                                    
                                    
                                        Product Catalog
                                        
                                    
                                    
                                    
                                        Quotes / Proposals
                                        
                                    
                                    
                                    
                                        Service Department Management
                                        
                                    
                                    
                                    
                                        Showroom Management
                                        
                                    
                                    
                                    
                                        Territory Management
                                        
                                    
                            
                        Construction CRM
                                        Client Tracking
                                        
                                    
                                    
                                    
                                        Contract Management
                                        
                                    
                                    
                                    
                                        Forecasting
                                        
                                    
                                    
                                    
                                        Project Management
                                        
                                    
                                    
                                    
                                        Quote Management
                                        
                                    
                                    
                                    
                                        Sales Management
                                        
                                    
                                    
                                    
                                        Scheduling
                                        
                                    
                                    
                                    
                                        Time Management
                                        
                                    
                            
                        Contact Management
                                        Activity Management
                                        
                                    
                                    
                                    
                                        Appointment Management
                                        
                                    
                                    
                                    
                                        Contact Database
                                        
                                    
                                    
                                    
                                        Contact History
                                        
                                    
                                    
                                    
                                        Contact Import/Export
                                        
                                    
                                    
                                    
                                        Customer Pipeline
                                        
                                    
                                    
                                    
                                        Email Marketing
                                        
                                    
                                    
                                    
                                        Group Management
                                        
                                    
                                    
                                    
                                        Interaction Tracking
                                        
                                    
                                    
                                    
                                        Lead Management
                                        
                                    
                                    
                                    
                                        Prospecting Tools
                                        
                                    
                                    
                                    
                                        Sales Pipeline Management
                                        
                                    
                                    
                                    
                                        Search / Filter
                                        
                                    
                                    
                                    
                                        Segmentation
                                        
                                    
                                    
                                    
                                        Shared Contacts
                                        
                                    
                                    
                                    
                                        Social Media Integration
                                        
                                    
                            
                        CRM
                                        Calendar/Reminder System
                                        
                                    
                                    
                                    
                                        Call Logging
                                        
                                    
                                    
                                    
                                        Document Storage
                                        
                                    
                                    
                                    
                                        Email Marketing
                                        
                                    
                                    
                                    
                                        Internal Chat Integration
                                        
                                    
                                    
                                    
                                        Lead Scoring
                                        
                                    
                                    
                                    
                                        Marketing Automation Integration
                                        
                                    
                                    
                                    
                                        Mobile Access
                                        
                                    
                                    
                                    
                                        Quotes / Proposals
                                        
                                    
                                    
                                    
                                        Segmentation
                                        
                                    
                                    
                                    
                                        Social Media Integration
                                        
                                    
                                    
                                    
                                        Task Management
                                        
                                    
                                    
                                    
                                        Territory Management
                                        
                                    
                            
                        Financial CRM
                                        Account Alerts
                                        
                                    
                                    
                                    
                                        Asset Management
                                        
                                    
                                    
                                    
                                        Expense Tracking
                                        
                                    
                                    
                                    
                                        Household Tracking
                                        
                                    
                                    
                                    
                                        Influence Tracking
                                        
                                    
                                    
                                    
                                        Lead Management
                                        
                                    
                                    
                                    
                                        Marketing Management
                                        
                                    
                                    
                                    
                                        Relationship Tracking
                                        
                                    
                                    
                                    
                                        Team Assignments
                                        
                                    
                                    
                                    
                                        Territory Management
                                        
                                    
                            
                        Healthcare CRM
                                        Audience Targeting
                                        
                                    
                                    
                                    
                                        Campaign Management
                                        
                                    
                                    
                                    
                                        Marketing Automation
                                        
                                    
                                    
                                    
                                        Medical History Records
                                        
                                    
                                    
                                    
                                        Patient Communications
                                        
                                    
                                    
                                    
                                        Patient Management
                                        
                                    
                                    
                                    
                                        Physician Management
                                        
                                    
                                    
                                    
                                        Predictive Analytics
                                        
                                    
                            
                        Inside Sales
                                        Auto-Dialing 
                                        
                                    
                                    
                                    
                                        Call List Management
                                        
                                    
                                    
                                    
                                        Call Recording
                                        
                                    
                                    
                                    
                                        Campaign Management
                                        
                                    
                                    
                                    
                                        Dashboard
                                        
                                    
                                    
                                    
                                        Data Management
                                        
                                    
                                    
                                    
                                        Lead Capture
                                        
                                    
                                    
                                    
                                        Lead Distribution
                                        
                                    
                                    
                                    
                                        Lead Scoring
                                        
                                    
                                    
                                    
                                        Performance Management
                                        
                                    
                            
                        Lead Management
                                        Activity Tracking
                                        
                                    
                                    
                                    
                                        Campaign Management
                                        
                                    
                                    
                                    
                                        Lead Capture
                                        
                                    
                                    
                                    
                                        Lead Distribution
                                        
                                    
                                    
                                    
                                        Lead Nurturing
                                        
                                    
                                    
                                    
                                        Lead Scoring
                                        
                                    
                                    
                                    
                                        Lead Segmentation
                                        
                                    
                                    
                                    
                                        Pipeline Management
                                        
                                    
                                    
                                    
                                        Prospecting Tools
                                        
                                    
                                    
                                    
                                        Source Tracking
                                        
                                    
                            
                        Real Estate CRM
                                        Campaign Management
                                        
                                    
                                    
                                    
                                        Client / Property Matching
                                        
                                    
                                    
                                    
                                        Contact Management
                                        
                                    
                                    
                                    
                                        Dashboard
                                        
                                    
                                    
                                    
                                        Email Marketing
                                        
                                    
                                    
                                    
                                        Interaction Tracking
                                        
                                    
                                    
                                    
                                        Lead Management
                                        
                                    
                                    
                                    
                                        Property Alerts
                                        
                                    
                                    
                                    
                                        Referral Tracking
                                        
                                    
                                    
                                    
                                        Segmentation
                                        
                                    
                            
                        Sales Analytics
                                        Collaboration Tools
                                        
                                    
                                    
                                    
                                        Dashboards
                                        
                                    
                                    
                                    
                                        Forecasting Analytics
                                        
                                    
                                    
                                    
                                        Ideal Customer Profile (ICP)
                                        
                                    
                                    
                                    
                                        Lead Analytics
                                        
                                    
                                    
                                    
                                        Pipeline Management
                                        
                                    
                                    
                                    
                                        Predictive Forecasting
                                        
                                    
                                    
                                    
                                        Predictive Lead Scoring
                                        
                                    
                                    
                                    
                                        Sales Intelligence Reporting
                                        
                                    
                            
                        Sales Enablement
                                        Collaboration
                                        
                                    
                                    
                                    
                                        Contact Management
                                        
                                    
                                    
                                    
                                        Content Management
                                        
                                    
                                    
                                    
                                        Document Management
                                        
                                    
                                    
                                    
                                        Goals / Quota Management
                                        
                                    
                                    
                                    
                                        Lead Management
                                        
                                    
                                    
                                    
                                        Meeting Management
                                        
                                    
                                    
                                    
                                        Performance Management
                                        
                                    
                                    
                                    
                                        Presentation Management
                                        
                                    
                                    
                                    
                                        Proposal Management
                                        
                                    
                                    
                                    
                                        Territory Management
                                        
                                    
                                    
                                    
                                        Training Management
                                        
                                    
                            
                        Sales Force Automation
                                        Call Management
                                        
                                    
                                    
                                    
                                        Campaign Management
                                        
                                    
                                    
                                    
                                        Channel Management
                                        
                                    
                                    
                                    
                                        Commission Management
                                        
                                    
                                    
                                    
                                        Contact Management
                                        
                                    
                                    
                                    
                                        Contract Management
                                        
                                    
                                    
                                    
                                        Customer Database
                                        
                                    
                                    
                                    
                                        Email Marketing
                                        
                                    
                                    
                                    
                                        Field Sales Management
                                        
                                    
                                    
                                    
                                        Lead Management
                                        
                                    
                                    
                                    
                                        Opportunity Management
                                        
                                    
                                    
                                    
                                        Performance Metrics
                                        
                                    
                                    
                                    
                                        Proposal Generation
                                        
                                    
                                    
                                    
                                        Referral Tracking
                                        
                                    
                                    
                                    
                                        Sales Forecasting
                                        
                                    
                                    
                                    
                                        Territory Management
                                        
                                    
                            
                        Sales Forecasting
                                        Competitor Analysis
                                        
                                    
                                    
                                    
                                        Correlation Analysis
                                        
                                    
                                    
                                    
                                        Dashboard
                                        
                                    
                                    
                                    
                                        Dynamic Modeling
                                        
                                    
                                    
                                    
                                        Exception Reporting
                                        
                                    
                                    
                                    
                                        Graphical Data Presentation
                                        
                                    
                                    
                                    
                                        Modeling & Simulation
                                        
                                    
                                    
                                    
                                        Performance Metrics
                                        
                                    
                                    
                                    
                                        Sales Trend Analysis
                                        
                                    
                                    
                                    
                                        Statistical Analysis
                                        
                                    
                            
                        Categories and Features
Construction CRM
                                        Client Tracking
                                        
                                    
                                    
                                    
                                        Contract Management
                                        
                                    
                                    
                                    
                                        Forecasting
                                        
                                    
                                    
                                    
                                        Project Management
                                        
                                    
                                    
                                    
                                        Quote Management
                                        
                                    
                                    
                                    
                                        Sales Management
                                        
                                    
                                    
                                    
                                        Scheduling
                                        
                                    
                                    
                                    
                                        Time Management
                                        
                                    
                            
                        CRM
                                        Calendar/Reminder System
                                        
                                    
                                    
                                    
                                        Call Logging
                                        
                                    
                                    
                                    
                                        Document Storage
                                        
                                    
                                    
                                    
                                        Email Marketing
                                        
                                    
                                    
                                    
                                        Internal Chat Integration
                                        
                                    
                                    
                                    
                                        Lead Scoring
                                        
                                    
                                    
                                    
                                        Marketing Automation Integration
                                        
                                    
                                    
                                    
                                        Mobile Access
                                        
                                    
                                    
                                    
                                        Quotes / Proposals
                                        
                                    
                                    
                                    
                                        Segmentation
                                        
                                    
                                    
                                    
                                        Social Media Integration
                                        
                                    
                                    
                                    
                                        Task Management
                                        
                                    
                                    
                                    
                                        Territory Management
                                        
                                    
                            
                        Financial CRM
                                        Account Alerts
                                        
                                    
                                    
                                    
                                        Asset Management
                                        
                                    
                                    
                                    
                                        Expense Tracking
                                        
                                    
                                    
                                    
                                        Household Tracking
                                        
                                    
                                    
                                    
                                        Influence Tracking
                                        
                                    
                                    
                                    
                                        Lead Management
                                        
                                    
                                    
                                    
                                        Marketing Management
                                        
                                    
                                    
                                    
                                        Relationship Tracking
                                        
                                    
                                    
                                    
                                        Team Assignments
                                        
                                    
                                    
                                    
                                        Territory Management
                                        
                                    
                            
                        Healthcare CRM
                                        Audience Targeting
                                        
                                    
                                    
                                    
                                        Campaign Management
                                        
                                    
                                    
                                    
                                        Marketing Automation
                                        
                                    
                                    
                                    
                                        Medical History Records
                                        
                                    
                                    
                                    
                                        Patient Communications
                                        
                                    
                                    
                                    
                                        Patient Management
                                        
                                    
                                    
                                    
                                        Physician Management
                                        
                                    
                                    
                                    
                                        Predictive Analytics
                                        
                                    
                            
                        Real Estate CRM
                                        Campaign Management
                                        
                                    
                                    
                                    
                                        Client / Property Matching
                                        
                                    
                                    
                                    
                                        Contact Management
                                        
                                    
                                    
                                    
                                        Dashboard
                                        
                                    
                                    
                                    
                                        Email Marketing
                                        
                                    
                                    
                                    
                                        Interaction Tracking
                                        
                                    
                                    
                                    
                                        Lead Management
                                        
                                    
                                    
                                    
                                        Property Alerts
                                        
                                    
                                    
                                    
                                        Referral Tracking
                                        
                                    
                                    
                                    
                                        Segmentation
                                        
                                    
                            
                         
        